Statewide services
On this page:
| Program Name | Phone | Toll Free | V/TTY | V/TTY Toll Free |
|---|---|---|---|---|
Emergency Services |
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Abused Women's Advocacy Project Main Office 24 hr. local helpline |
795-6744 782-1785 795-4020 |
1-800-559-2927 |
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Adult & Elderly Abuse/Neglect Reports 24 hours |
532-5047 | 1-800-624-8404 | 287-9234 | 1-888-720-1925 |
| Battered Women/Domestic Violence - Family/Violence |
623-3569 | 1-877-890-7788 | ||
| Bread of Life Kitchen Bread of Life Shelter |
621-2541 626-3479 |
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| Capital Security | 287-4357 | |||
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Child Abuse/Neglect Reports 24 hours |
626-8620 | 1-800-452-1999 | 287-3492 | 1-800-963-9490 |
| Domestic Violence 24 hour hotline |
1-800-799-7233 | 1-800-787-3224 | ||
| Emergency Assistance and Family Crisis | 624-8090 | 1-800-452-1926 | 624-8004 | |
| Food Bank - St. Mark's Church General Assistance - City Hall |
622-2424 626-2325 |
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Homeless Shelters: |
626-4600 | 1-800-452-4668 | ||
| Maine Coalition to End Domestic Violence National hotline |
941-1194 | 1-800-799-7233 |
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| Northern New England Poison Center | 1-800-222-1222 | 871-2879 | 1-800-222-1222 1-877-299-4447(ME) |
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| Sexual Assault Crisis Hotline | 1-800-871-7741 | |||
| Red Cross - Portland Chapter Augusta |
874-1192 626-7837 |
780-8905 | ||
| Runaways (Switchboard) | 1-800-621-4000 | |||
| Salvation Army | 623-3752 | |||
| Suicide Prevention | 626-3455 | 1-888-568-1112 | 626-3614 | |
Assistance / Eligibility |
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| ASPIRE/Family Services Caseworkers |
624-4107 624-8090 |
1-800-442-6003 1-800-452-1926 |
287-6948 624-8004 |
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| Career Center (check local phone book) | 624-5120 (Augusta) |
1-800-760-1573 | 624-5134 | 1-800-633-0770 |
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Community Action Assn. of Maine PROP People's Reg. Opp. Program |
874-1140 | 1-800-698-4959 | 874-1013 | |
| Cub Care - Policy Division (Contact your local DHHS District office) | ||||
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Emergency Assistance -Call local DHHS office (For a complete list call 624-4168) NOTE: Every town office has a general assistance program |
624-4109 | 1-800-442-6003 | 287-6948 | |
| Fuel Assistance/Home Energy For a list of towns & agencies |
622-4761 624-4168 |
1-800-542-8227 1-800-442-6003 |
287-6948 287-6948 |
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| General Assistance | 624-4168 | 1-800-442-6003 | 287-6948 | |
| Homeless families - Transitional Living Program MSHA | 626-4600 | 1-800-452-4668 | 1-800-452-4603 | |
| Property tax and rent rebates | 626-8475 | 624-9694 | ||
| Refugee Services | 287-5060 | 287-5048 | ||
| Section 8 (Dirigo Housing) | 622-9310 | 1-800-540-1428 | ||
| Social Security Administration | 622-1451 | 1-800-772-1213 | ||
| Supplemental Security Income (Call for a booklet) |
622-1451 | 1-800-772-1213 | ||
| TANF (formerly AFDC) | 624-8090 | 1-800-452-1926 | 287-6948 | |
| TANF Checks - questions | 287-3048 | 287-1880 | ||
| Tax forms ordering line | 624-7894 | |||
| Unemployment - Benefit Claims | 1-800-593-7660 | 1-888-457-8884 | ||
| Unemployment - General Questions | 287-3805 | 1-800-794-1110 | ||
| Veteran's Administration - Togus | 623-8411 | 1-877-421-8263 | 623-4961 | 1-800-827-1000 Benefit Info. |
Child Abuse |
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| Abuse/Neglect Reports Only (24 hr) | 626-8620 | 1-800-452-1999 | 287-3492 | 1-800-963-9490 |
| Child Protective - Central Office Augusta |
626-8620 624-8088 |
1-800-452-1999 1-800-452-1926 |
287-3492 624-5551 |
1-800-963-9490 |
| Child Care |
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| Adopted and Foster Families of Maine | 827-2331 | 1-800-833-9786 | ||
| Catholic Charities of Maine Big Brothers/Big Sisters |
621-8520 626-3408 |
1-877-621-8520 1-800-564-4376 |
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| Kennebec Valley Com. Action | 622-4761 | 1-800-542-8227 | 287-6948 | |
| Licensing of Child Care Facilities | 287-5060 | 287-5048 | ||
Counseling / Mental Healt / Alcohol / Drug Abuse |
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| AA Help line in Maine - 24 hours | 774-4335 | 1-800-737-6237 | ||
| AIDS Program (HIV-STD) Program | 287-3747 | |||
| Crisis and Counseling | 626-3448 | 1-888-568-1112 | 626-3448 | |
| Dayspring AIDS support | 621-6201 | |||
| DEEP (Driver Education & Evaluation Program) | 626-8600 | |||
| Office of Substance Abuse | 287-2595 | Maine relay 711 | ||
| Office of Substance Abuse - Information & Resource | 287-8900 | (In Maine only) 1-800-499-0027 |
Maine relay 711 | |
| Employee Assistance - Augusta | 626-0934 | 1-800-769-9819 | ||
| Hospice Volunteers | 873-3615 | |||
| Kennebec Valley Mental Health | 626-3455 | 1-888-322-2136 | 626-3614 | |
| Maine Center for Women, Work & Community (aka Displaced Homemakers) |
621-3440 | 1-800-442-2092 | ||
| Maine General Medical Center | 626-1000 | 1-877-396-9009 | 626-1690 | 1-800-457-1220 |
| Maine Tobacco Help Line | 1-800-207-1230 | |||
| Mainly Parents (aka Parents Anonymous) | 842-2984 | 1-800-249-5506 | ||
| National Alliance for the Mentally Ill | 622-5767 | 1-800-464-5767 | 622-5767 | 1-800-464-5767 |
Domestic Violence |
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| Abused Women's Advocacy Project (Oxford, Franklin & Androscoggin) |
795-4020 | 1-800-559-2927 | ||
| Battered Women's Project (Aroostook County) |
1-800-439-2323 | |||
| Caring Unlimited (York County) | 324-1802 | 1-800-239-7298 | ||
| Domestic Abuse Helpline for Men | 683-5758 | 1-888-743-5754 | ||
| Family Crisis Services (Cumberland & Sagadahoc Counties) |
874-1973 | 1-800-537-6066 | ||
| Family Violence Project (Kennebec & Somerset) | 623-3569 | 1-877-890-7788 | ||
| New Hope for Women (Knox, Lincoln & Waldo Counties) |
594-2128 | 1-800-522-3304 | ||
| Peaceful Choices (Washington County) | 255-4785 | 1-888-604-8692 | ||
| Spruce Run (Penobscot County) | 947-0496 | 1-800-863-9909 | ||
| The Next Step (Hancock County) | 667-4606 | 1-800-315-5579 | ||
| Woman Care (Piscataquis County) | 564-8165 | 1-888-564-8165 | ||
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Elder Services |
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| Adult Protective - Central Office | 624-5335 | 1-800-262-2232 | 287-9234 | 1-888-720-1925 |
| Adult & Elderly Abuse/Neglect Reports only | 532-5047 | 24 hour hotline 1-800-624-8404 |
532-5047 | 1-800-452-1926 |
| Alzheimer's Association | 772-0115 | 1-800-660-2871 (24 hr. service) |
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| Alzheimer's Care Center | 626-1770 | 1-800-939-3333 | ||
| Community Option Program (Residential Care) |
287-9200 | 1-800-262-2232 | 287-9234 | 1-888-720-1925 |
| Directories for hospitals, nursing homes, residential care facilities, adult day care, etc. | 287-9300 | 287-9234 | 1-888-720-1925 | |
| Elderly & Adult Abuse/Neglect Reports | 532-5047 | 24 hour hotline 1-800-624-8404 |
532-5047 | 1-800-624-8404 |
| Funeral funds - OIAS | 624-4168 | 1-800-442-6003 | 287-6948 | |
| Hearing aid funds - BMS | 287-2033 | 287-1828 | 1-800-423-4331 | |
| Home Health Care Agencies Licensing and Certification |
287-9300 | 1-800-621-8222 1-800-383-2441 (Nursing Home Complaints) |
287-9312 | 1-888-720-1925 |
| Insurance Information - Medicare | 287-9200 | 1-800-262-2232 | 287-9234 | 1-888-720-1925 |
| Legal Services for the Elderly | Hotline 623-1797 |
1-800-750-5353 | 623-1797 | 1-800-750-5353 |
| Long Term Care Ombudsman | 621-1079 | 1-800-499-0229 | 1-800-499-0229 | |
| Low Cost Drug Program | 1-866-796-2463 | 287-1828 | 1-800-423-4331 | |
| Medical Eligibility Determination | 287-9200 | 1-800-262-2232 | Maine relay 711 | Maine relay 711 |
| Office of Elder Services | 287-9200 | 1-800-262-2232 | Maine relay 711 | Maine relay 711 |
| Property Tax/Rent Refund FAX 624-9694 |
626-8475 Press 2 |
287-4477 | ||
| Seaton Village for the Elderly | 873-0178 | |||
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Services for Elders - Aging Senior Spectrum Aroostook AAA Southern Maine AAA Eastern AAA Seniors Plus |
622-9212 764-3396 396-6500 941-2865 795-4010 |
1-800-639-1553 1-800-439-1789 1-800-427-7411 1-800-432-7812 1-800-427-1241 |
623-0809 764-3396 883-0532 941-2865 795-7232 |
1-800-464-8703 1-800-439-1789 1-800-432-7812 |
| Tenant Assistant Program MSHA OES |
626-4600 287-9200 |
1-800-452-4668 1-800-262-2232 |
Maine relay 711 | 1-800-452-4603 Maine relay 711 |
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Financial/Legal |
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| Accounting Services, DHHS | 287-2106 | 287-1880 | ||
| Community Services Block Grants | 287-5060 | 287-5048 | ||
| Consumer Fraud Protection | 626-8849 | 1-800-436-2131 | ||
| Foster Parent Checks - call Regional Office | (see Regional Listing) | |||
| Fraud Investigation (AFDC/TANF) | 287-2409 | 1-800-442-6003 | 287-6948 | |
| Fraud Investigation (Medicare/Medicaid) | 1-800-447-8477 | 1-800-377-4950 | ||
| Health Insurance for State Employees | 287-6780 | 1-800-422-4503 | 287-6798 | 1-800-246-5400 |
| Income Tax Division | 626-8475 | 287-4477 | ||
| Lawyer referral & information | 622-1460 | 1-800-860-1460 | ||
| Legal Services for the Elderly | 623-1797 | 1-800-750-5353 | 623-1797 | 1-800-750-5353 |
| Maine Civil Liberties Union | 774-5444 | |||
| Maine State Bar Association | 622-7523 | 1-800-475-7523 | ||
| Maine State Employees Credit Union | 623-1851 | 1-800-540-8707 | 621-6040 | |
| Medicare Patients - advocates | 623-1797 | 1-800-750-5353 | ||
| Questions regarding TANF checks | 287-3048 | 287-1880 | ||
| Social Security Administration (Check local phonebook for all other areas of the state) |
Augusta 622-1451 Waterville 872-2723 |
1-800-772-1213 |
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| Volunteer Lawyer's Project | 774-4348 | 1-800-442-4293 | ||
Health Issues/Health Engineering |
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| American Lung Association of ME | 622-6394 | 1-800-499-5864 | ||
| Arthritis Foundation-Northern New England Chapter | 1-800-639-6650 | |||
| Cancer - American Cancer Society | 373-3700 | 1-800-464-3102 (in Maine) |
1-866-228-4327 | |
| Cancer Registry | 287-5272 | 287-8015 | ||
| Children with Special Health Needs | 287-5139 | 1-800-698-3624 | 287-8015 | 1-800-438-5514 |
| Coordinated School Health Program | 287-8016 | 287-8066 | ||
| Diabetes - American Diabetes Association | 1-888-342-2383 | |||
| Diabetes Control Program | 287-5180 | 1-800-273-7147 | 287-8015 | |
| Disease Control | 287-5301 | 1-800-821-5821 | 287-6706 | |
| Drinking Water Program | 287-2070 | |||
| Eating & Lodging Program | 287-5671 | 287-2070 | ||
| Epidemiology | 287-5301 | 287-6706 | ||
| Fish Consumption Advisories | 287-8141 | 1-866-292-3474 | 287-8066 | |
| Genetics, Birth Defects & Newborn Screening | 287-5357 | 1-800-698-3624 | 287-8015 | 1-800-438-5514 |
| Health Insurance for State Employees | 287-6780 | 1-800-422-4503 | 1-800-246-5400 | |
| Heart - American Heart Association | 1-800-242-8721 | |||
| Hospice Council | 626-0651 | 1-800-438-5963 | ||
| Immunization | 287-3746 | 1-800-867-4775 | 1-888-706-3876 | |
| Indoor Air Quality - Federal Residential only | 287-5676 | 1-800-438-4318 | 287-5550 | |
| Lab (Health & Environmental Lab) | 287-2727 | |||
| Maine Childhood Lead Poisoning Prevention or Dept. of Environmental Protection |
287-4311 287-2651 |
1-800-698-3624 1-800-452-1942 |
287-8015 | 1-800-438-5514 |
| Maine Hospital Association | 622-4794 | |||
| Maine Injury Prevention Program | 287-9968 | 1-800-698-3624 | ||
| Maine Medical Association | 622-3374 | 1-800-772-0815 | ||
| MCH Nutrition | 287-5366 | 1-800-698-3624 | 287-8015 | 1-800-438-5514 |
| Northern New England Poison Center | 871-4720 | 1-800-222-1222 | ||
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Organ Donation/Transplants Maine Transplant Program In Maine Medical Center Kidney Foundation - Maine |
871-0111 871-2000 772-7270 |
1-877-339-3107 1-800-870-5230 1-800-639-7220 |
871-6230 |
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| Partnership for A Tobacco Free Maine | 287-4627 | 287-8015 | ||
| Plumbing Permits or Local Plumbing Inspector Certification | 287-5672 | 1-800-835-8365 | 287-5550 | |
| Public Health Nursing | 287-4112 | 1-800-698-3624 | 287-8015 | |
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Radiation Program Registration of x-ray machines |
287-5676 |
1-800-835-8365 |
287-5550 |
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| Radon Information | 287-5676 | 1-800-232-0842 | 287-5550 | |
| Red Cross (First Aid/CPR) Blood Drive |
874-1192 775-2367 |
1-800-482-0743 |
780-8905 | |
| Septic Systems | 287-5672 | 1-800-835-8365 | 287-5550 | |
| Sexually Transmitted Diseases | 287-2046 | 287-6706 | ||
| Shriner's Hospital | 1-800-237-5055 U.S. 1-800-361-7256 Can. |
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| TB Control | 287-3748 | |||
| Toxicology | 287-5189 | 1-866-292-3474 | 287-8066 | |
| Water Pump Installation | 287-5699 | 287-5550 | ||
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WIC (Woman, Infants & Children) Augusta State Check local phonebook for stores that accept WIC |
621-6202 287-3991 |
1-888-942-6333 1-800-437-9300 |
1-800-438-5514 |
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| Women & Children's Preventive Health Services | 1-800-698-3624 | 287-8015 | 1-800-438-5514 | |
| Women's Community Health Services (check local phonebook) | 1-800-698-3624 | 287-8015 | 1-800-438-5514 | |
Housing/Utilities |
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| Fuel Assistance/Home Emergency Assistance - Local CAP Agencies |
622-4761 624-4168 |
1-800-542-8227 | 287-6948 | |
| Homeless Families - Transitional Living Program | MSHA 626-4600 | 1-800-452-4668 | 1-800-452-4603 | |
| Housing/Homeless Crisis Hotline (for referrals to shelters) | 1-800-438-3890 | |||
| Maine State Housing Authority | 626-4600 | 1-800-452-4668 | 1-800-452-4603 | |
| Section 8 Housing | 626-4600 | 1-800-452-4668 | 1-800-452-4603 | |
| Tenant Assistant Program (MSHA) |
626-4600 287-9200 |
1-800-452-4668 1-800-262-2232 |
287-9229 |
1-888-720-1925 |
| Weatherization - Augusta - MSHA | 626-4600 | 1-800-452-4668 | 1-800-452-4603 | |
Licensing |
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| Child Care Facilities - Community Services Center | 287-5060 | 287-5048 | ||
| Eating & Lodging Program (Restaurants, hotels, campgrounds, mass gatherings) | 287-5671 | 1-800-835-8365 | 287-5550 | |
| Handicap License Plates |
624-9000 x52147 |
624-9105 | ||
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Home Health Care Agencies - Licensing & Certification, questions & complaints |
287-9300 | 1-800-621-8222 | 287-9312 | |
| License to sell tobacco products | 287-5671 | 1-800-835-8365 | 287-5550 | |
| Licensing Board - Dept. of Professional & Financial Regulation | 624-8603 | 624-8563 | ||
| Liquor Licensing - Enforcement/Public Safety | 624-8745 | |||
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Motor Vehicles - main number License renewals Handicap plates Driver records Title |
624-9000 x52114 x52147 x52116 x52138 |
624-9105 | ||
| Traffic Division, inspection stickers | 624-8724 | 623-3536 | ||
| Plumbing Permits or Local Plumbing Inspector Certification | 287-5672 | 1-800-835-8365 | 287-5550 | |
| Radiation Program, Registration of x-ray machines | 287-5676 | 1-800-232-0842 | 287-5550 | |
MaineCare / Medical |
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| Medicare/Medicaid fraud investigation | 1-800-447-8477 | 1-800-377-4950 | ||
Miscellaneous |
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| ALPHA I |
767-2189 (Voice + TTY) |
1-800-640-7200 | 767-2189 | 1-800-640-7200 |
| Archives (Maine State) | 287-5795 | |||
| Better Business Bureau | 878-2715 | 1-800-422-2811 | ||
| Bureau of Alcoholic Beverages & Lottery | 287-3721 | 1-800-452-8777 | 287-6791 | |
| Business Answers | 624-9818 |
1-800-872-3838 (ME) 1-800-541-5872 (USA) |
1-800-541-5872 | |
| Capitol Security - 287-HELP | 287-4357 | |||
| Career Center/Div. of Voc. Rehab. | 624-5120 | 1-800-760-1573 | 624-5134 | 1-800-633-0770 |
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Child Support Enforcement Central Office Case Review Unit New Hire Reporting for Child Support Enforcement |
624-4100 624-7830 624-7880 |
1-800-371-7179 1-800-845-5808 |
Maine relay 711 |
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| Child Welfare Training Institute | 626-5200 | 626-5282 | ||
| Community Action Association of Maine (PROP) | 874-1140 | |||
| Computers - Technology Services | 287-3864 | Maine relay 711 |
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Consumer Credit Regulation / Protection, Dept. of Prof. & Fin. Regulation Products default |
624-8527 626-8849 |
1-800-332-8529 | 624-8563 | |
| Consumer fraud protection | 626-8849 | 1-800-436-2131 | ||
| Data & Research (Vital Statistics, Census info.) | 287-5500 | 287-2070 | ||
| DEEP (Driver Education & Evaluation Program) | 287-6400 | |||
| Developmental Disabilities Council | 287-4213 | 1-800-244-3990 | 1-800-244-3990 | |
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Economic & Community Dev. - "The Guide for Doing Business in Maine" = $4. |
624-9800 624-9818 |
1-800-872-3838 | 287-2656 | |
| Emergency Medical Services - Public Safety | 287-3953 | 287-3659 | ||
| Employee Relations, Bureau of | 287-4447 | |||
| Food & Drug Administration | 622-8268 | |||
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Foster Parent Checks - need to call the Regional Office for questions |
(See Regional listing) |
Maine relay 711 |
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| Governor's Office | 287-3531 | 287-6548 | ||
| Human Resources (statewide personnel) | 624-7761 |
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287-4537 | |
| Human Rights Commission | 624-6050 | 624-6064 | ||
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Immigration & Naturalization (US Dept. of Justice) Help line |
1-800-375-5283 | |||
| Income Tax Division | 626-8475 | 287-4477 | ||
| Internal Revenue Service - Info. | 622-1508 | 1-800-829-1040 | ||
| Literacy Volunteers | 626-3440 | |||
| Maine Job Service (Workforce Development Center) | 624-5120 | 1-800-760-1573> | 624-5134 | 1-800-633-0770 |
| Maine State Employees Credit Union | 623-1851 | 1-800-540-8707 | 621-6040 | |
| Maine State Library | 287-5600 | 1-800-762-7106 | ||
| Maine State Retirement System | 512-3100 | 1-800-451-9800 | 512-3102 | |
| Mothers Against Drunk Driving | 1-800-438-6233 | |||
| Motor Vehicle (see licensing) | ||||
| Office of Substance Abuse Info. & Resource |
287-2595 287-8900 |
1-800-499-0027 |
287-4475 | 1-800-215-7604 |
| Organ donation (Kidney Fund) | 772-7270 | 1-800-639-7220 | ||
| OSHA (Dept. of Labor) | 626-9160 | 1-800-321-6742 | ||
| Pine Tree Society for Handicapped Children & Adults |
443-3341 | 443-3341 | ||
| Prior authorization (prior approval for certain Medicaid Services) | 287-2033 | 287-1828 | 1-800-423-4331 | |
| Property Tax Rebate | 626-8475 #2 | 287-4477 | ||
| Rehabilitation | 624-5120 | 1-800-760-1573> | 624-5134 | 1-800-633-0770 |
| Respite Care - Bureau of Children W/Special Needs | 626-7598 | 1-800-894-6264 | ||
| Secretary of State | 626-8400 | 624-9105 | ||
| Services for the Blind | 624-5191 | 1-800-760-1573 | ||
| Special Education | 624-6650 | 624-6800 | ||
| State Government Information | 624-9494 | 624-8853 | ||
| Unemployment Compensation | 624-7560 | |||
| Waste Management (Recycling) | 287-9074 | 1-800-662-4545 | ||
| Women's Community Health Services of So. Portland | 773-7247 | 1-800-666-7247 | ||
Parenting/Prenatal Care |
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| Adoption (DHHS) | 287-5060 | 287-5048 | ||
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Behavioral Health Central Office |
287-7130 |
1-800-866-1814 |
287-2000 287-8126 |
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| Division of Community and Family Health (previously called Maternal & Child Health) | 287-3311 |
1-800-698-3624 x5139 |
287-8015 | 1-800-438-5514 |
| Family Planning Clinics Augusta Waterville |
626-3426 859-1638 |
1-877-326-2345 | ||
| Mainly Parents (aka Parents Anonymous of Maine) | 842-2984 | 1-800-249-5506 | ||
