COVID-19 Vaccine Provider Storage and Handling Resources

COVID-19 Vaccine Providers can find helpful information and resources here to assist them in maintaining full compliance with storage and handling.

COVID-19 Vaccine Routine Storage and Handling

COVID-19 Vaccine Transporting/Clinic Storage and Handling

COVID-19 Vaccine Temperature Logs

COVID-19 Vaccine Manufacturer Contact Information

  • McKesson Specialty Distributed COVID Vaccine (Any issues with vaccine other than viability, damaged shipment, missing supplies, etc)
    Issues must be reported on the same day as delivery.
    Phone (833) 272-6635 Monday – Friday, 8 a.m. - 8 p.m. ET
  • Pfizer Customer Service viability questions:
    800-666-7248 (option 8)
  • Moderna Customer Service viability questions:
    866-MOD-ERNA or 1-866-663-3762
  • Janssen Customer Service: 1-800-JANSSEN or 1-800-526-7736
  • Novavax Customer Service: 1-844-NOVAVAX or 1-844-668-2829