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COVID-19 Vaccine Provider Storage and Handling Resources
COVID-19 Vaccine Providers can find helpful information and resources here to assist them in maintaining full compliance with storage and handling.
COVID-19 Vaccine Routine Storage and Handling
- Pfizer-BioNTech COVID-19 Vaccine: 12 Years of Age and Older (Gray Cap) • Storage and Handling Summary (PDF)
- Pfizer-BioNTech COVID-19: 12 Years of Age and Older (Gray Cap) • Vaccine Storage and Handling Label (PDF)
- Pfizer-BioNTech COVID-19 Vaccine: 12 Years of Age and Older (Gray Cap) • Beyond Use Date/Time (BUD) Tracking Labels for Vaccine During Freezer or Refrigerator Storage (PDF)
- Pfizer-BioNTech COVID-19 Vaccine: 5 Through 11 Years of Age • Storage and Handling Summary (cdc.gov)(PDF)
- COVID19 Vaccine Quick Reference Guide (PDF)
- Janssen Storage and Handling Label (PDF)
- Janssen Storage and Handling Summary (PDF)
- Pfizer Storage and Handling Summary (PDF)
- Moderna Storage and Handling Summary (PDF)
- Pfizer Beyond-Use Date/Time (BUD) Tracking Label
- CDC's Vaccine Storage and Handling Toolkit
- Checklist for Safe Vaccine Storage and Handling (PDF)
- Moderna COVID-19 Vaccine Beyond-Use Date/Time (BUD) Tracking Label (PDF)
COVID-19 Vaccine Transporting/Clinic Storage and Handling
- COVID-19 Vaccine Transfer Form (PDF)
- Pfizer Pediatric (5-11 year old) Transportation Guidance (PDF)
- Pfizer Adolescent/Adult Transportation Guidance (PDF)
- Moderna Transportation Guidance (PDF)
- Janssen Transportation Guidance (PDF)
- Transport Temperature Log (PDF)
- Guidance for Planning Vaccination Clinics Held at Satellite, Temporary or Off-Site Locations
- Vaccination Guidance During a Pandemic
- Transporting Vaccines (PDF)
COVID-19 Vaccine Temperature Logs
- Refrigerator Temperature Log (PDF)
- Freezer Temperature Log (PDF)
- Refrigerator Temperature Log (PDF)
- Freezer Temperature Log (PDF)
- Pfizer Freezer Temperature Log (PDF)
- Pfizer Ultra-Cold Temperature Log (PDF)
- Moderna Freezer Temperature Log (PDF)
- COVID-19 Hourly Clinic Temperature Log (PDF)
COVID-19 Vaccine Manufacturer Contact Information
- McKesson Specialty Distributed COVID Vaccine (Any issues with vaccine other than viability, damaged shipment, missing supplies, etc)
Issues must be reported on the same day as delivery.
Phone (833) 272-6635 Monday – Friday, 8 a.m. - 8 p.m. ET - Pfizer Customer Service viability questions:
800-666-7248 (option 8)
- Moderna Customer Service viability questions:
866-MOD-ERNA or 1-866-663-3762 - Janssen Customer Service: 1-800-JANSSEN or 1-800-526-7736