Drinking Water Program Reorganization

In an effort to improve customer service and operational efficiency, the Drinking Water Program is pleased to announce an organizational change. Historically, each public water system has been offered two principal points of contact by the Drinking Water Program regarding compliance-related questions and requirements – one Compliance Officer and one Field Inspector. Effective immediately, all public water systems will now contact one person for all compliance activities – a Public Water System Inspector.

The Public Water System Inspector will oversee all direct compliance-related activities, including regular inspections (sanitary surveys), Notices of Non-Compliance for violations, sampling frequency changes, treatment requirements, on-site technical assistance and emergency response needs. Under this new structure, if you have any compliance or regulatory questions, your Public Water System Inspector will be the person you contact at the Drinking Water Program.

Public Water System Inspector Districts

Each Public Water System Inspector is assigned to oversee all public water systems within a certain “district” of the state. The maps linked below detail the boundaries of these districts and identify each Public Water System Inspector responsible for the given districts.

Contacts for Public Water Systems Inspectors

Municipal Water Systems (City/Town Water Districts and Departments)

Non-Municipal Water Systems (All other water systems)

Drinking Water Program Teams and Organizational Chart

Drinking Water Program Organizational Chart (PDF)

The reorganization also restructures the makeup of the Drinking Water Program’s operational teams into three teams. The general responsibilities of each new team are outlined in the table below.

Engineering and Water Resources Team	Data Management and Program Support Team	Public Water System Inspection Team
Drinking Water State Revolving Fund Project Management	Administration of Data Systems and other Information Technology Support	Sanitary Surveys and all other compliance inspections (watershed, treatment, etc.)
Review and Approval of Plan and Specifications for Water Systems Improvements	SDWA Rule Management/Compliance Determinations	Lead Point of Contact with PWS on all Public Water System Compliance Issues – Including signing all Notices of Non-Compliance
Source Water Protection	Program Clerical Support Including Records Management	On-site Technical Assistance
Subsurface Wastewater Management, Technical Oversight and Inspection	Board/Commission and Professional Licensing Clerical Support	PWS Operator Compliance Determinations
Public Water System Grants	Sample and Monthly Operating Report Data Entry/Transfer	New System Approval Project Management
Public Water System Training and Outreach	Correspondence with Laboratories	Sample Collection – When needed
PWS Engineering and Technical Assistance – (generally at the request of the PWS Inspector)	Financial Management Support	Collection of Information at Public Water Systems
Board/Commission Technical Support	Laboratory Certification	PWS Regulation/Deregulation determinations
Hydrogeological reviews	Program QA/QC	PWS Security/Emergency Response
Website Design (Content Management)	Website Maintenance	General Operations Permits