InforME Board Meeting January 22, 2009

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Time: 1:00 PM - 3:00 PM

Location: 36 Anthony Avenue, Augusta

Agenda:

I. Adoption of October 23, 2008 Meeting Minutes – 5 mins.

II. Prioritizations & SLAs – 40 mins.

Conservation - LURC Building Permits (Pri/SLA)
Board of Medicine – Bulk Data Sales, Physician Assistant Renewals (SLA)
BMV – Updated and fee change (SLA)
CEC – Updated and fee change (SLA)
BABLO - Updated & Fee Change (SLA)
DHHS – Updated and fee change (SLA)
DMR – Updated and fee change (SLA)
DEP – Tank Training Program Hosting/Maintenance (SLA)
Treasury – Free Services Hosting & Maintenance (SLA)
DECD – Business Answers Hosting & Maintenance (SLA)
MSECCA – Application Hosting/Maintenance (SLA)
DPS State Police – Application Hosting/Maintenance (SLA)
MPUC – Website Maintenance Agreement (SLA)

III. Break – 10 mins.

IV. Subscription Fee Change – 10 mins.

V. Discussion: Process for Free Services Prioritization– 20 mins.

VI. Update: Convenience Fees – 5 mins.

VII. Service Management Plan Update – 45 mins.

Infrastructure
Current Services
SLA Re-sign Report
Time and Materials
T&M Projects Report
Training
Development Environment
Content Management System
GIS Integration
Multimedia
Multimedia Demo
Customer Service
Web Site Trend Analysis
Project Management
Reporting Requirements
Disaster Recovery Plan
Security Plan
Outage Notification

VIII. General Manager’s Report (Nov/Dec/Jan) – 20 mins.

IX. Next Meeting Dates

February 26, 2009
March 26, 2009

Minutes:

January 2009 Meeting Minutes (RTF)

Additional Documents (if any):

January 2009 General Managers Report (RTF)

InforME Solutions

InforME Information

InforME Board Meeting January 22, 2009

Agenda:

Minutes: