OFFICE INFORMATION

• About Us
• News
• Consumer Protection
  • Consumer Law Guide
  • Scams—Phone, Mail, Internet and Pyramid
  • Consumer Complaints
  • Housing (Houses, Apartments, Mobile Homes)
  • Motor Vehicles
  • Identity Theft & Privacy
  • Purchasing Goods & Services
  • Charities
  • Antitrust
• Children and Families
• Elder Issues
• Health Issues
• Civil Rights
• Crime and Victims

Chapter 01: How To Enforce Your Consumer Rights

This chapter provides advice on how to effectively complain if you feel a business has treated you poorly. It also describes the Attorney General’s Consumer Mediation Service, which attempts to resolve consumer disputes with businesses. There is no charge for this service.

Chapter 1: How to Enforce Your Consumer Rights (PDF) This file requires the free Adobe Reader.

If you have a question about this chapter or cannot access it, please contact consumer.mediation@maine.gov.

Last revised: 1/18/13