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June 2 , 2004
For Immediate Release
Contact: Dan Gwadosky
(207) 626-8400

Governor and Secretary of State Unveil New
Online Driver License and Identification Card
Renewal and Duplicate Service

AUGUSTA , MAINE – Governor John E. Baldacci and Secretary of State Dan A. Gwadosky unveiled Maine 's newest online customer service at a press conference in the Governor's office on Wednesday, June 2nd. Representatives of InforME, the e-Government website portal for the State of Maine, worked with state officials to develop the new service and participated in the announcement.

Secretary Gwadosky demonstrated the state's new Online Driver License and Identification Card Renewal and Duplicate Service, and commented on the access and convenience it will offer Maine people. This service is now available to eligible individuals from the convenience of their home, office or any other location with internet access--24 hours a day, 7 days a week.

“The Department of the Secretary of State is pleased to offer online driver license and identification card services. We are now providing more than 20 online services to the people of Maine. In doing so, we are working to use technology in ways that improve efficiency and enhance customer service,” Secretary Gwadosky commented.

The new service, as well as information about eligibility requirements and exemptions, is available online at http://www.informe.org/bmv/dlr/. Generally, anyone purchasing a replacement digital license is eligible for this new service. Anyone renewing their license between the ages of 23 and 40, 46 and 51, 58 and 61, and who processed their last digital renewal at a motor vehicle office is eligible to use the service. With regard to state Identification Cards, generally anyone who was at least 23 years of age or older when their last state ID card was purchased may use the new service.

Secretary Gwadosky noted that Maine is one of only three states that now provide both online driver license renewals and replacements. “We are convinced this will become a very popular service and are excited to offer it. The Internet is fundamentally changing the relationship that people can enjoy with government and this new online service is one of those applications that can help lead the way.”

According to a May 24th report from the Pew Internet & American Life Project, approximately 80 percent of Internet users in the United States (97 million individuals) visited a government website to seek information or services during 2003—a 50 percent increase from 2002.