OPOR Applicant/Licensee FAQs

  1. Application Disclosure/Process
  2. Online Renewals
  3. Other Questions

Application Disclosure/Process:

Why do I need to provide my social security number?
Solicitation of your Social Security Number is solely for tax administration purposes, pursuant to 36 MRS §175 as authorized by the Tax Reform Act of 1975 (42 USC §405(C)(2)(C)(i)). Your social security number will be disclosed to the State Tax Assessor or an authorized agent for use in determining filing obligations and tax liability and shall be treated as confidential tax information pursuant to 36 MRS §191.

Is my application confidential?
No. This application is a public record for purposes of the Maine Freedom of Access Law (1 MRS §401 et seq.). Public records must be made available to any person upon request. This application for licensure is a public record and information supplied as part of the application, other than social security number and credit card information, is public information.

Why is a background check (criminal history records check) done?
Pursuant to 5 MRS §5301-5303, the State of Maine has authority to consider an applicant’s criminal history record in determining eligibility for licensure. The Office of Professional and Occupational Regulation requires a Maine State Bureau of Identification criminal history record check as part of the application process for all applicants.

Do I need to let the Office know that I have a new address and name?
10 MRS §8003-G, applicants and licensees are required to report in writing to the Board the following information no later than ten (10) days after the change or event, as the case may be:

  1. Change of name or address of the licensee;
  2. A criminal conviction of the licensee or anyone listed on this application as having an ownership interest in the licensee;
  3. A revocation, suspension, or other disciplinary action taken in this or any other jurisdiction against any occupational or professional license held by the applicant/licensee or anyone listed on this application as having an ownership interest in the licensee; or
  4. Any material change in the conditions or qualifications set forth in the original application for licensure submitted to the Board.

How long does the application process take?
Applications are processed in the order in which they are received. Processing times do vary depending on the volume of applications being received and the type of license for which you are applying.  You may check the status of your application by clicking on the link listed below:
Check Application Status

If I personally deliver my application and required fee to the Office, can you review and act on my application while I wait?

When will I receive my new license?
Once your license has been approved and activated you will receive the printed license within two to three weeks. You may practice as soon as your license has been approved and activated. You may check the status of your license by clicking on the link listed below:
Check Application Status

Can I pick up my license once issued?
No, your license will be mailed to you.

What address should I use for a courier package delivery service, such as FedEx or UPS Overnight? 
All courier delivery packages should be sent to the physical location of the office. The physical address is:
Office of Professional and Occupational Regulation
76 Northern Avenue
Gardiner, ME  04345

I do not want to overnight my packet. I’m going to send my application packet using the United States Postal Service (USPS). What address should I use?
The mailing address for the office is:
Office of Professional and Occupational Regulation
35 State House Station
Augusta, ME  04333

Online Renewal:

When am I eligible to renew my license?
All licenses may be renewed sixty (60) days prior to the expiration date. For example, a license that expires on March 31st may be renewed on or after January 31st and a license that expires on June 18th may be renewed on or after April 20th.

Can I renew my license over the phone?
No. The office is not authorized to take any payment information over the phone. Also, renewal applications contain questions which must be answered at the time of renewal.

How do I get to the online renewal site?
Please click on the link below and follow the instructions:
www.maine.gov/online/pfrrenewal

Why can’t I get the system to work?
First verify that you have chosen the correct regulator (licensing program). Then verify that you are entering your full license number, including the 2-3 letter prefix, and that you are using the correct access code.

I forgot my access code, what can I do?
Please click the link below and follow the instructions:
www.maine.gov/online/pfrrenewal

I think someone may have stolen my access code. How can I get a new code?
Please click on the link below to send an email to board staff to request a new access code be issued:
OPOR Email list

When will I receive my new license?
Once your license has been approved and activated you will receive the printed license within two to three weeks. You may practice as soon as your license has been approved and activated. You may check the status of your license by clicking on the link listed below:
Check Application Status

Why do I keep getting an error message saying the website cannot be found?
Please type the website address (www.maine.gov/online/pfrrenewal) directly in the address line.
Please note going through a search engine, such as Google, Yahoo or MSN Search, will return no results or re-direct you to a different website not affiliated with the agency

Other Questions:

Can I update my contact information online?
Contact addresses, phone numbers and email addresses can be updated on-line. Name changes must be submitted in writing to the office. Please click on the link below and follow instructions to update contact information other than a name change:
Update Contact Information

How do I submit a name change to the Office?
Please click on the link below to contact the board for instructions on how to update your name.
Board email addresses

How can I get a verification of my Maine license?
Licensees can download a pdf verification of licensure, free of charge, on our website.
Verify a License
You may also send a letter/request including your name, license number, mailing address, and payment of $25.00 for a manually produced license verification. The difference between the free online license verification and the manually prepared verification is an embossed State seal. Please send the request to:
Office of Professional and Occupational Regulation
35 State House Station
Augusta, ME  04333
Please note: Checks/money orders may be made payable to “Treasurer, State of Maine” or you may submit a credit card authorization form.

How do I get to the Office of Professional and Occupational Regulation ("OPOR")?
Please click on link below for directions:
http://www.maine.gov/pfr/professionallicensing/directions.html

What are the hours of operation?
The office is open from 8:00 a.m. to 5:00 p.m. Monday through Friday.  The office is closed on bank holiday(s); for a complete listing of holiday closures please click on the link below
http://www.maine.gov/bhr/employee_center/holiday.htm

How do I find other Maine state offices on the web?
Please visit the website listed below for a full listing of other state agencies:
http://www.maine.gov/portal/government/agencies.html

 

Can't find the answer to your question(s)? Click prof.lic@maine.gov to send us an email.

 

 

Last Updated: June 26, 2014