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UNUMProvident Multistate Examination/Settlement Agreement

Amendment to Regulatory Settlement Agreement

Questions and Answers

Multistate Examination Report

Unum Life Insurance Company of America - Regulatory Settlement Agreement

Provident Life and Accident Insurance Company and Provident Life and Casualty Insurance Company- Regulatory Settlement Agreement

Paul Revere Life Insurance Company - Regulatory Settlement Agreement

First Unum Life Insurance Company - Regulatory Settlement Agreement

Exhibit 1 - Claim Reassessment Process, Unit Structure and Operating Procedures

Exhibit 1 - Attachment A-1 - General Notice to Claimants Eligible for Reassessment

Exhibit 1 - Attachment A-2 - Notice to Claimants w/Claim Closure Coded as RTW

Exhibit 1 - Attachment B

Exhibit 1 - Attachment C - Reassessment Information Form - WORD format

Exhibit 2 - Changes in Claim Organization

Exhibit 3 - Quality Compliance Consultant

Exhibit 4 - Improved Procedures for Evaluating Multiple Conditions or Co-Morbid Conditions

Exhibit 5 - UnumProvident Clinical, Vocational, and Medical Services Statement Regarding Professional Conduct

Exhibit 6 - Guidelines for Independent Medical Evaluations

Exhibit 7 - Proof of Loss - Disability Claims

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