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02-029
CHAPTER 118
Regulation # 18 - DEPOSIT ACCOUNT DISCLOSURES

SUMMARY:  On July 1, 1981, the Bureau of Banking promulgated a regulation governing deposit account charges.  The focus of the 1981 regulation, which became Regulation #18, was advance disclosure of deposit and share account charges.  In 1987, Regulation #18 was revised to incorporate state requirements for disclosing policies governing funds availability.  In 1988, Regulation #18 was once again amended to recognize the changes that have occurred on the federal level with respect to funds availability.  Federal Reserve Board, Regulation CC, (12 CFR Part 229 (May 27, 1988)) effective September 1, 19882 was adopted in its entirety to establish uniform time frames for funds availability with respect to all deposit and shareaccounts held in financial institutions authorized to do business in Maine.

With the passage of the Truth in Savings Act of 1991 contained in Title II of the Federal Deposit Insurance Corporation Improvement Act of 1991(12  U.S.C. Section 4301, et. seq. P.L. 102-242, 105 Stat. 2236 (December 19, 1991))("hereinafter the FDICIA") a number of technical and  operational mandates are now prescribed in federal law. Federal Reserve Board Regulation DD, (12 CFR Part 230 (September 21, 1992)3 is the implementing regulation for financial institutions. Most recently, the Federal Reserve Board amended Regulation DD, which repealed the civil liability requirements for failing to comply with Section 271 of the Truth in Savings Act, effective September 30, 2001(12 U.S.C. 4310 (September 29, 1998)).

Effective January 1, 1995, The National Credit Union Administration (hereinafter Reg36_Proposed.htmNCUA"), promulgated regulations to implement the Truth in Savings Act of 1991 contained in the FDICIA as it applies to credit unions (12 CFR Part 707(September 27, 1993))4. The regulations (hereinafter cited as NCUA (12 CFR Part 707)) apply to all credit unions insured by, or eligible to be insured by, the National Credit Union Share Insurance Fund and set forth disclosure requirements mandated by Truth in Savings for credit unions. Since its adoption, NCUA (12 CFR Part 707) has been amended several times. On November 26, 1999, the NCUA Board further amended NCUA (12 CFR Part 707) to repeal the civil liability requirements for failing to comply with Section 271 of the Truth In Savings Act (12 U.S.C. 4310), effective September 30, 2001 to coincide with Federal Reserve Board Regulation DD, (12 CFR Part 230).

The amended Regulation #18, which is proposed in this rulemaking, adopts the provisions of Federal Reserve Board Regulation DD (12 CFR Part 230) and NCUA (12 CFR Part 707) with respect to disclosure requirements for consumer accounts and continues the existing disclosure requirements for other non-consumer accounts by financial institutions and credit unions.

I. AUTHORITY

Title 9-B MRSA Section 241(1) gives the Superintendent the authority to promulgate rules defining, limiting, or proscribing acts and practices which are deemed to be anti-competitive, unfair, deceptive or otherwise injurious to the public interest.

Title 9-B MRSA Section 241(5) gives the Superintendent the authority to promulgate rules setting forth time limitations and disclosure requirements governing funds availability.  This subsection also requires that Maine’s financial institutions make funds, represented by items deposited into an account, available for withdrawal from that account within a reasonable time.

Title VI, the Expedited Funds Availability Act, of the Competitive Equality Banking Act of 1987 (P.L. 100-86) and Federal Reserve Board, Regulation CC, (12 CFR Part 229) set forth the requirements that financial institutions and credit unions make funds deposited into transaction accounts available according to specified time schedules and that institutions disclose funds availability policies to their customers.

Title II of the FDICIA, the Truth in Savings Act (P.L. 102-242) Federal Reserve Board, Regulation DD (12 CFR Part 230) and National Credit Union Administration Board, Truth in Savings (12 CFR Part 707) set forth the requirements that financial institutions and credit unions must make clear and uniform disclosure of interest or dividend rates payable on deposit and share accounts and fees assessable to such accounts.

II. PURPOSE

This regulation sets forth minimum standards for disclosure of policies and fees charged account holders of financial institutions and credit unions in conjunction with the maintenance and operation of deposit and shareaccounts.

This regulation requires financial institutions and credit unions to make funds available to their account holderswithin specified time frames and to disclose their policies on delayed funds availability to their account holders.

III. DEFINITIONS

  1. " Account holder" means any person who holds a consumer account or a non-consumer account as defined by Section III of this Regulation with a financial institution or credit union.
  2. "Business day" means a business day as defined by Title 9-B MRSA §145(1)
  3. "Certificate of Deposit" or "Share Certificate" means any non-transaction account with a maturity of at least seven days containing both a promise by the account holder not to make withdrawals after the account is opened, unless the account is subject to an early withdrawal penalty, and a promise by the financial institution or credit union to pay the deposited amount together with interest or dividends for the stated term. This term excludes "club" accounts which, by definition, limit withdrawals until a certain number of periodic deposits have been made during a period of not less than three months.
  4. "Consumer account" means a deposit or share account at a financial institution or credit union that is held by, or offered to, a natural person who holds an account primarily for personal, family, or household purposes. The term does not include a natural person who holds an account for another in a professional capacity or an account held by an unincorporated non-business association of natural persons.
  5. "Credit union" means a credit union authorized to do business as defined by Title 9-B MRSA §131(12-A).
  6. "Deposit or share account contract" means the agreement between a financial institution or credit union and an account holder that sets forth the terms, conditions, rights, duties, and obligations relating to a deposit or share account.
  7. Reg36_Proposed.htmElectronic communication" means a message transmitted electronically between an account holder and a financial institution or credit union in a format that allows visual text to be displayed on equipment such as a personal computer.
  8. "Financial institution" means a financial institution authorized to do business as defined in Title 9-B MRSA Section 131(17-A).
  9. "Non-consumer account" (or business account) means an account that is not a "consumer account" as defined in Section III of this Regulation and is classified as a deposit as defined in Federal Reserve Board, Regulation D, "Reserve Requirements of Depository Institutions" (12 CFR Part 204) 5
  10. "Schedule of account charges" means a listing of fees and charges relating to the maintenance and operation of a consumer or non-consumer account which may be imposed by the financial institution or credit union on its account holder for utilizing the deposit or share-related services of a financial institution or credit union. It does not include a listing of fees for ancillary services such as safe deposit boxes, traveler’s checks, night deposit bags, check printing, fax fees, photocopies or similar charges not directly related to the maintenance or operation of a consumer or non-consumer deposit or share account.

IV. PROVISIONS OF THE REGULATION

  1. Funds Availability Policies and Disclosure
    1. Funds deposited to any consumer account or non-consumer account in a financial institution or credit union must be made available for withdrawal in accordance with Title VI, Expedited Funds Availability Act (P.L. 100-86) and Federal Reserve Board, Regulation CC (12 CFR Part 229) promulgated thereunder.
    2. Funds availability policies for transaction accounts as defined in Federal Reserve Board, Regulation CC (12 CFR Part 229)shall be disclosed to consumer and non-consumer account holders in a manner consistent with the provisions of the aforementioned federal statute and rule.  Funds availability policies for non-transaction accounts shall be disclosed to consumer and non-consumer accountholders in accordance with the provisions of Paragraph C of this rule. Notwithstanding the foregoing, a financial institution or credit union shall not be required to provide funds availability policy disclosures for either certificates of deposit or share certificates for the purposes of this regulation.
  2. General Disclosure Requirements
    1. No financial institution or credit union shall impose or attempt to impose any term, condition, duty or obligation other than those required or permitted by law, federal or state regulation, rule or order, court order or clearinghouse rule on any account holder, unless such term, condition, duty or obligation is listed in the deposit or share account contract governing such account, or supplemented by a schedule of account charges conveyed to account holders through notification procedures as provided for in this regulation.
    2. At the time a consumer or non-consumer account is opened for any account holder, each financial institution or credit union shall provide such account holderwith a copy of the deposit or share account contract and schedule of account charges that govern such account.
    3. Each financial institution and credit union shall make the written disclosures required  under this section  in any medium, clearly and conspicuously and in a form the account holder may keep.  When providing written disclosures using electronic communication, a financial institution shall:
      1. disclose the requirements for accessing and retaining disclosures in that format;
      2. require the account holder to demonstrate the ability to access the information electronically and affirmatively consent to electronic delivery of disclosures; and
      3. provide a description of procedures the account holdermust use to withdraw consent  to electronic delivery of disclosures and of any conditions, consequences or fees in the event of such withdrawal of consent.
    4. No financial institution or credit union shall impose or attempt to impose any charge, cost or fee on a consumer or non-consumer account greater than listed in the current schedule of account charges unless properly disclosed in accordance with this regulation.
    5. A financial institution or credit union may delete or decrease any existing consumer or non-consumer deposit or share account charge without notice.  No financial institution or credit union may impose any new consumer or non-consumer deposit or share account charge or increase any existing consumer or non-consumer deposit or share account charge unless a notice reciting such new or increased charge is provided to the account holdersso affected by the change in accordance with this regulation.
    6. At least 30 days prior to implementation of new or increased consumer or non-consumer deposit and share account service charges, any disclosures describing the financial institution or credit union’s consumer or non-consumer account service charges must be modified to include the new or increased charges.
    7. A financial institution or credit union shall retain evidence of compliance with this regulation for a minimum of two years after the date the disclosures are required to be made or action is required to be taken or two years after the date of the next regularly-scheduled compliance examination by the primary regulator of the financial institution or credit union, whichever is longer.
  1. Deposit and Share Account Charges – Disclosures by financial institutions and credit unions.
    1. Financial institutions and credit unions shall provide notice of new or increased deposit and share account charges to consumer account holdersas required in Section IV. B of this regulation, in accordance with Title II of the Federal Deposit Insurance Corporation Improvement Act of 1991, the Truth in Savings Act (P.L. 102-242) and either Federal Reserve Regulation DD (12 CFR Part 230) or the National Credit Union Administration Board, Truth in Savings Regulation (12 CFR Part 707), as applicable.
    2. Financial institutions and credit unions shall provide notice of new or increased deposit and share account charges for non-consumer (or business) accounts in the following manner:
      1. For those account holders who receive periodic statements, a written notice shall be provided on orwith each statement; said notice must be mailed at least 30 days in advance of imposition of such charges. A financial institution or credit union and an account holder may agree in advance, that the institution may provide periodic statement disclosures required by either Federal Reserve Board, Regulation DD (12 CFR Part 230) or the National Credit Union Association Board, Truth in Savings Regulation (12 CFR Part 707) by electronic communication.
      2. For those account holders who do not receive periodic statements, notice shall be provided at least 30 days in advance by:
        1. conspicuously posting signs in the lobby of each retail office of the change in the schedule of account charges; and
        2. publishing a notice of new or increased charges at least once for three consecutive weeks in a newspaper of general circulation in the county(s) where the financial institution(s) or credit union office(s) is located.  The date of the last publication of this notice may be no less than 30 days from the date that the new or  increased charges are to be implemented; or
      3. a financial institution or credit union  may use a direct mailing to notify non-statement account holdersof changes in account service charges in lieu of the publication requirement.  Any such direct mailing shall be in the manner as prescribed in Section IV. C (2)(a).
    3. A financial institution or credit union may elect to provide disclosure of account charges for non-consumer accounts in the same manner as prescribed in Section IV. C (1) of this regulation in lieu of the disclosure requirements prescribed in Section IV. C (2).
  2. Complaint Resolution Procedure

The schedule of account charges or other literature that is used to convey information on fees assessed in conjunction with the operation of a consumer or non-consumer account shall contain a notice to account holders regarding the procedure to be followed in resolving disputes.  The following notice contains model language that may be utilized:

"If you have a dispute with your financial institution or credit union regarding your deposit or share account, you may contact the financial institution or credit union and attempt to resolve the problem directly.  If the financial institution or credit union fails to resolve the problem, communicate the problem and the resolution you are seeking to:

Bureau of Financial Institutions
36 State House Station
Augusta, Maine 04333-0036

To file a complaint electronically, you may contact the Bureau of Financial Institutions at the following Internet address: http://www.maine.gov/pfr/financialinstitutions/complaint.htm.

The Bureau of Financial Institutions will acknowledge receipt of your complaint promptly and investigate your claim. You will be informed of the results of the investigation.

When your complaint involves a federally-chartered financial institution or credit union, the Bureau of Financial Institutions will refer it to the appropriate federal supervisory agency and inform you to whom it has been referred."

Financial institutions that post the model complaint resolution language on their web sites are encouraged to establish a link to the referenced URL on the Bureau’s web site.

EFFECTIVE DATE:April 15, 2002

BASIS STATEMENT

  1. FACTUAL AND POLICY BASIS OF THE REGULATION

On July 1, 1981, the Bureau of Banking promulgated a regulation governing disclosure of deposit account charges. This rule was last amended in 1993.

With the passage of amendments to the Truth in Savings Act of 1991 contained in Title II of the Federal Deposit Insurance Corporation Improvement Act of 1991 ("FDICIA") and Federal Reserve Board, Regulation DD, a number of technical and operational mandates have been added to the existing federal law. Moreover, in January 1995, the National Credit Union Administration ("NCUA") promulgated regulations to implement the Truth in Savings Act of 1991 contained in FDICIA as it applies to credit unions.

This Regulation is being promulgated to both include the technical amendments to the Truth in Savings Act of 1991 and Regulation DD and to incorporate the regulations promulgated by the NCUA to implement the Truth in Savings Act as it applies to credit unions.

  1. RESPONSE TO COMMENTS

Pursuant to the provisions of the Maine Administrative Procedures Act (5 M.R.S.A. Sec. 8001 through11008, et. seq.), a draft of Chapter 118 (Regulation #18) was promulgated on or about January 16, 2002 and comments were solicited for a period extending until February 15, 2002.

There were two commenters who responded to the proposed rule, Attorney Gretchen Jones of Skelton, Taintor and Abbott (on behalf of the Maine Credit Union League) and Robert C. Quentin, Executive Vice President and Treasurer of Saco and Biddeford Savings Institution.

  1. Attorney Jones made several stylistic and grammatical recommendations throughout the regulation. Suggested changes include:
    1. wherever the regulation uses the term "deposit" account, the words "and share" should also be included in order to properly apply the regulation to credit unions;
    2. edits to language referencing "customer" should also include "members" as such language is applied to credit unions;
    3. a request that the definition of "member" should be clarified to more accurately reflect that members consist of "natural persons";
    4. a request to either clarify or remove language in the definition of member that contains a reference to existing accounts.
    5. recommended that the last sentence of  Section I of the Regulation entitled "Authority" be amended to add the language "or dividend" after the phrase,  "uniform disclosure of interest…" contained at the end of the paragraph.
    6. recommended changing the definition of "consumer account" to delete the references to member contained in the definition and to delete the word "existing" in the next to the last line of the definition as being extraneous and unnecessary.
    7. adding the definition of "account "and "account  holder" to the list of  definitions contained in Section III in order to clarify proposed amendments to the language contained in Sections IV(B)(2), (3) and (5), Section IV(C)(2)(a), (b) and (c) where referenced.

      The Bureau has revised Regulation 18 in response to these stylistic and grammatical recommendations offered by Attorney Jones. The Bureau notes that use of the newly- defined term " account holder", resulted in the removal of the proposed definition of "member" as well as various references to "customer", "depositor" and "member" throughout the body of the regulation. The included changes do not, either individually or cumulatively, substantially alter the scope or impact of Chapter 118 (Regulation 18).
  2. Attorney Jones recommended that Section I, paragraph 4 be clarified to include credit unions. Those entities are also subject to Federal Reserve Board Regulation CC.

    The Bureau adopted the recommended change.
  3. Attorney Jones suggested the definition of  "Non-Consumer Account" should be modified so that it is clear that these accounts include all accounts that are not consumer accounts and are also deposits as defined in Federal Reserve Board, Regulation D.

    The Bureau has changed the definition as suggested.
  4. Attorney Jones recommended that Section IV(A)(2), "Funds Availability Policies and Disclosure", be amended after the phrase "transaction accounts" to include a reference to Regulation CC in order to make it expressly clear that the referenced accounts are the same "transaction accounts" that are defined in Regulation CC.

    The Bureau has adopted this change.
  5. Attorney Jones suggests that the regulation should specifically state that disclosures need only be given to one person in the case of joint or multiple account holders.

    The Bureau recognizes that both Federal Reserve Board, Regulation CC and Regulation DD discuss the issuance of disclosures to multiple account holders. Both federal regulations recognize that separate disclosures to each account holder are unnecessary and, by providing a disclos\ure to any one of the account holders, satisfies the disclosure  provisions of the federal regulations. The Bureau is aware that its Regulation 18 is broader in scope than both federal Regulation CC and DD. Federal Regulation CC requires funds availability disclosures be provided only to transaction accounts. However, Bureau Regulation 18 applies to both transaction and non-transaction accounts (time and  savings accounts). Federal Regulation DD and NCUA Truth in Savings both require providing disclosure of account charges only on consumer accounts, whereas Bureau Regulation 18 requires a schedule of account charges be provided for both consumer and non-consumer (business)  accounts.  However, the methodology required by the Bureau for the industry to provide disclosures tracks federal Regulation CC and DD and does not require separate disclosures to each person in cases of joint or multiple account holders. The Bureau is not compelled to alter the regulation in response to the comment of Attorney Jones.
  6. Attorney Jones also raised several question about the applicability of Section IV (B)(3) such as:
    1. When are disclosures as required by the section "related to a transaction"?;
    2. When and how must the disclosure of requirements for accessing and retaining disclosures be given?
    3. How is a consumer allowed to demonstrate the ability to access the information?; and
    4. Are only consumers to be allowed to demonstrate this ability?

      In response to these inquiries, the Bureau has amended the language in Section IV(B)(3) to  remove the language "related to a transaction"; to remove the "timing" reference as extraneous and to require the account holder to demonstrate the ability to access disclosure provided via electronic communication.
  7. Attorney Jones expressed concerns with regard to the record retention requirements contained in Section IV(B)(7). Because a federally-chartered institution is not subject to state compliance examination, the proposed retention schedule could result in a federally-chartered institution retaining records indefinitely. Attorney Jones recommended that this provision of the regulation be modified to remove this ambiguity.

    The Bureau agrees and has altered the language to establish a  retention period which may be met by both state and federally-chartered credit unions.
  8. Mr. Robert C. Quentin, Executive Vice President and Treasurer of Saco and Biddeford Savings Institution recommended that the Bureau allow an exception from the funds availability disclosure policy requirement for certificates of deposit. Mr. Quentin correctly noted that Regulation 18 applies to transaction and non-transaction accounts (time and savings accounts) and thus, applies to certificates of deposit and share certificates. Mr. Quentin suggested that because of the nature of certificates of deposit, the issue of funds availability has very little application. Mr. Quentin suggested that, to require funds availability disclosures when the account is open, only distracts the customer’s attention from more meaningful disclosures.

    The Bureau agrees that it serves little purpose to require funds availability policies to be disclosed at the time a certificate of deposit or share certificate is opened because certificates of deposit are essentially term contracts that do not permit withdrawals . To facilitate this exception, the Bureau has added a definition of "certificate of deposit/share certificate" in Section III and has excluded certificates of deposit and share certificates from disclosure requirements under Section IV. A.(2) of the regulation. However, the definition of certificate of deposit is narrowly defined and does not include "club" accounts (i.e. Christmas, Vacation), which, in some instances, are also classified as term share accounts. Therefore, "club" accounts are not exempt from the funds availability disclosure policy requirements of this regulation.
  9. Mr. Quentin also suggested that the funds availability disclosure policy include an exception for school savings accounts. Mr. Quentin stated that these accounts are often opened by children age seven or younger. The typical account will receive periodic small deposits with very few, if any, withdrawals. He stated that the financial institution provides a funds availability policy to the child because it is required, but providing the disclosure has virtually no practical application to this type of account.

    While the Bureau understands the concerns raised by Mr. Quentin, the Bureau recognizes that these notices are not only information for the child/account holder but are also information for the "custodian" of the child, who may be the person actually conducting the transactions on behalf of the child/account holder. Disclosure notices for funds availability policies, in these instances, are more meaningful, and non-distribution by a financial institution or credit union may have a negative impact on the account holder and result in unintended consequences if not part of the initial disclosure package

Copies of 12 CFR Part 229 may be obtained at cost from the Bureau of Financial Institutions, or from the Federal Reserve Bank of Boston, 600 Atlantic Avenue, Boston, MA 02106 tel. (617)973-3000. In addition, a copy may be obtained via the Internet at http://www.federalreserve.gov/Regulations/RegRef.htm#cc

Copies of 12 CFR Part 230 may be obtained at cost from the Bureau of Financial Institutions, or from the Federal Reserve Bank of Boston, 600 Atlantic Avenue, Boston, MA 02106 tel. (617)973-3000. In addition, a copy may be obtained via the Internet at http://www.federalreserve.gov/Regulations/RegRef.htm#dd

Copies of 12 CFR Part 707 may be obtained at cost from the Bureau of Financial Institutions, or from the National Credit Union Administration, Region I, 9 Washington Square, Washington Avenue Extension, Albany, NY 12208 tel. (518)862-7400. In addition, a copy may be obtained via the Internet at http://www.ncua.gov/ref/rules_and_regs/rules_and_regs.html

Copies of 12 CFR Part 204 may be obtained at cost from the Bureau of Financial Institutions, or from the Federal Reserve Bank of Boston, 600 Atlantic Avenue, Boston, MA 02106 tel. (617)973-3000. In addition, a copy may be obtained via the Internet at http://www.federalreserve.gov/Regulations/RegRef.htm#d

Last Updated: June 30, 2009