FY14-15 OIT Service Rates

Service Unit Frequency  FY14 Rate   FY15Rate 
IT Services for End Users
Desktop/Laptop Support Support  Device Per Month  $43.63  $43.63
E-mail  PO Box  Per Month  $6.29  $6.29
ZixGateway Email One Time $150.00 $150.00
Encrypted Email - ZixMail Initial Set-up One Time $20.00 $20.00
Subscription per PO Box Per Month $2.10 $2.10
File Services User ID Per Month  $11.41  $11.41
Network Access  Device Per Month  $39.27  $39.27
Other End User 3rd Party Software License Per Year  varies   varies 
Other End User Equipment Service Order One TIme  varies   varies 
Printers  - Estimates BW  One TIme  500-5000    500-5000  
Color  One TIme  750-5000    750-5000  
Installation/Setup One TIme  $75.00  $75.00
Maintenance Kit Installation One TIme  $25.00  $25.00
Printer (other) One TIme  varies    varies  
Repairs One TIme  $100.00  $100.00
Printers  - Repairs through Axis Business Solutions Repair - Labor Per Call $99.95 $99.95
Repair - Parts Per Call 45% off MSRP 45% off MSRP
Published Desktop Support (CITRIX) Device Per Month  $106.29  $106.29
Subscription Services Desktop Per Month  $29.51  $29.51
Laptop Per Month  $37.51  $37.51
Software Only (Agency-procured device) Per Month  $15.32  $15.32
Thin Client Per Month  $29.51  $29.51
Toughbook Per Month  varies    varies  
Other End User Services
Active Directory Account Setup Only Per Account One Time  $50.00  $50.00
Additional E-mail storage  Per GB Per Month  $1.42  $1.42
File Services Storage Up to each 1GB Per Month  $1.42  $1.42
FaxMaker Services  Fax User ID Per Month  TBD   TBD 
File Transfer (FTP) Account Per Month  $24.01  $24.01
Footprints Access User/agent Per Month  $26.95  $26.95
Imaging Services Fortis - Concurrent User Per Month  $132.27  $132.27
Kofax Licenses/Maintenance/Server Support Per Month  varies   varies 
Orbit Per Month  varies   varies 
Scanners & Scanner Maintenance Per Year  varies   varies 
Storage GB Per Month  $1.42  $1.42
Instant Messaging License One Time  $20.21  $20.21
Printing Services - Special Requests Per request One Time  varies   varies 
Instant Messaging User ID Per Month  $8.48  $8.48
Communications Services
Telephone Services - Landlines 800 Interstate Per Month  $39.60  $39.60
800 Intrastate Per Month  $11.00  $11.00
Business Lines Per Month  varies   varies 
ISDN Per Month  $30.14  $30.14
Standard Landline Per Month  $26.74  $26.74
New Installs - Standard and Business Lines Per Line 0 - 50 installations One TIme  $150.00  $150.00
51 -100 installations One TIme  per quote   per quote 
101- 299 installations One TIme  per quote   per quote 
300+ installations One TIme  per quote   per quote 
New Installs - 800 Service Line One TIme  $73.92  $73.92
Telephone Moves Inside move (xcross wire only) One TIme  $50.00  $50.00
Outside move (Involving vendor) One TIme  $150.00  $150.00
Toll calls Minute  Per Month  $0.03  $0.03
Wiring Requests Hour One TIme  $45.00  $45.00
Switch Programming (Auto Attendant, etc) Service Request Hour One TIme  $60.00  $60.00
Service Orders - telecommunications Contracted Special Services and Equipment (non-rated) Per Request  Cost + 10% not to exceed $2500    Cost + 10% not to exceed $2500  
OIT Staff Time Per Hour  per quote   per quote 
Web Conferencing  Adobe Connect  (Named User License) Per Year (pro-rated)  $550.00  $550.00
Author/Publisher Per Year (pro-rated) $550.00 $550.00
Trainer/Learner - with 5 simultaneous rooms Per Year (pro-rated) $550.00 $550.00
Audio Conferencing - Calling Toll Reservationless Plus - participant Per Minute  $0.03  $0.03
Toll-Free Reservationless Plus -  participant Per Minute  $0.03  $0.03
Toll Standard Operator Assisted-  participant Per Minute  $0.20  $0.20
Toll-Free Standard Operator Assisted-  participant Per Minute  $0.20  $0.20
Toll Premium Operator Assisted-  participant Per Minute $0.22  $0.22
Toll-Free Premium Operator Assisted Per Minute  $0.22  $0.22
Canada Tollfree-  participant Per Minute  $0.06  $0.06
Alaska  and Hawaii Tollfree-  participant Per Minute  $0.11  $0.11
Audio Conferencing -  Other Services Toll-free Res Plus Phone Playback -  participant Per Minute  $0.03  $0.03
Res Plus Stream Playback -  participant Per Minute  $0.03  $0.03
MP3/WAV/FTP Per Recorded Conference  $27.50  $27.50
CD  Per Recorded Conference  $33.00  $33.00
Encore Digital Replay Per Minute  $0.20  $0.20
LeaderView Per Call  $220.00  $220.00
No Show Fee Per Line  varies   varies 
Blackberry Services BES Activation  One Time  $100.00  $100.00
BES Support Per Month  $14.19  $14.19
Blackberry - Other Per Month  varies   varies 
Blackberry Loaner Per Week  $75.00  $75.00
Provider Service* Per Month  $34.95  $34.95
Cell Phone Minutes* Per Month  $0.03  $0.03
Other Feature* Per Month  varies   varies 
Standard Monthly Charge (local)* Per Month  $3.50  $3.50
Pagers Pager* Per Month  varies   varies 
Wireless Data Services (Air cards provided by US Cellular)  Provider Service* (effective June 2012) Per Month  $34.95  $34.95
Transport Services over WAN (non-desktop) Networked Device Per Month  $204.00  $204.00
Dedicated Circuits billed by OIT Circuit Per Month  varies - cost + 10%     varies - cost + 10%   
FAX Services
Fax 500 Plan (includes 500 pages per month) Fax Line Per Year $79.08 $79.08
Other Fax Plans and Services  Fax Line Per Month

http://www.ringcentral.com/plansandpricing/ringcentralfax.html

Fax 500 Plan (above 500 included pages)  Page Per Month  $0.06  $0.06
Fax 1000 Plan (includes 1,000 pages per month)  Fax Line Per Month  $19.99  $19.99
Fax 1000 Plan (above 1,000 included pages)  Page Per Month  $0.05  $0.05
Fax 2500 Plan (includes 2,500 pages per month)  Fax Line Per Month  $49.99  $49.99
Fax 2500 Plan (above 2,500 included pages)  Page Per Month  $0.04  $0.04
Fax 10,000 Plan (includes 10,000 pages per month)  Fax Line Per Month  $229.00  $229.00
Fax 10,000 Plan (above 10,000 included pages)  Page Per Month  $0.04  $0.04
Retries (on any plan)  Page Per Month  $   -    $    -  
Vanity Number  Per Request One Time  $30.00  $30.00
Porting Charge per line onto service Per Request One Time  $   -    $   -  
Porting Charge per line discontinued Per Request One Time  $   -    $   -  
Radio Services
Radio Base Station/Repeater UHF (DOT & Corrections Only) Radio Device Per Month  $91.54  $91.54
Radio Base Station/Repeater VHF (DOT & Corrections Only) Radio Device Per Month  $91.54  $91.54
Consoles Radio Device Per Month  $102.40  $102.40
Vehicle Repeaters Radio Device Per Month  $85.33  $85.33
Mobile radios Radio Device Per Month  $68.27  $68.27
Mobile radios UHF (DOT Only) Radio Device Per Month  $48.97  $48.97
Portable radios on Network Radio Device Per Month  $34.13  $34.13
Portable radios off Network (Campus) Radio Device Per Month  $25.60  $25.60
Portable radios (DOT Only) Radio Device Per Month  $32.64  $32.64
Control Station Radio Device Per Month  $68.27  $68.27
GIS Services
Arc Info Stand-alone License License Per Year  $1,500.00  $1,700.00
ArcGIS Mobile License License Per Year  $200.00  $250.00
ArcGIS Server - Shared Application/Service  Per Month  $300.00  $300.00
ArcGIS Server - Standalone License License Per Year  $11,000.00  $12,000.00
ArcInfo License Pool Hour Per Month  $2.50  $2.75
ArcView License Pool Hour Per Month  $1.50  $1.75
ArcView Stand-alone License License Per Year  $500.00  $600.00
Extensions License Pool Hour Per Month  $0.75  $1.00
Extensions Stand-alone License License Per Year  $600.00  $625.00
EDN Subscription Subscription Per Year  $1,750.00  $2,000.00
Google Earth Client Allocation Per Month  $4.00  $4.50
Google Earth Globe Application/Service  Per Month  $225.00  $250.00
MapServer Customized Application/Service  Per Month  $175.00  $175.00
One Time Charges
Application Firewall and Installation Firewall Per Request  varies (est from NS)    varies (est from NS)  
Application Firewall Maintenance  Firewall Per Year  varies (est from TBC)    varies (est from TBC)  
Desktop/Laptop Upgrade < 3 years Service Order Per Request  $150.00  $150.00
External Drive Recovery Service Order Per Request  $150.00  $150.00
Firewall Policy Rule Updates Service Order Per Request  $50.00  $50.00
Forensic services on PC/laptop - Standard Copy/Review Service Order Per Request  $500.00  $500.00
Inside telecommunications move (xcross wire only) Service Order Per Request  $50.00  $50.00
New Installs - 800 Service Line Service Order Per Request  $73.92  $73.92
Other Move related telecommunications expenses Service Order Per Request  varies   varies 
Outside telecommunications move (Involving vendor) Service Order Per Request  $150.00  $150.00
Secure Remote Access  SecurID card - 3 year token Per Replacement/New  $150.00  $150.00
SecurID card - 5 year token Per Replacement/New  $250.00  $250.00
Wireless Access Points Access Point Per Request  $600.00  $600.00
Application Infrastructure and Hosting Services
Batch Processing (Cybermation) User ID Per Month $304.46 $304.46
Citrix Services - Published Applications Concurrent User Licenses Per Month  $42.99  $42.99
Desktop Per Month  $106.29  $106.29
File Transfers  Per Account Per Month  $24.01  $24.01
Housing Services Only Server Per Month  $225.00  $225.00
IBM Allocated Per Month  varies   varies 
Page Printer Services Per Impression (individual bindery charges billed separately) Per Month  $0.04  $0.04
Sharepoint Sharepoint Per User  $33.08  $33.08
SQL Services Analysis Service Per Month  $294.58  $294.58
Batch Services Per Month  $167.47  $167.47
Express Service - Tier 4 Per Month  $6.10  $6.10
High Availability Service - Mirroring - Tier 1  Per Month  $441.87  $441.87
High Availability Service - Clustering - Tier 2  Per Month  $441.87  $441.87
Reporting Service Per Month  $589.16  $589.16
Standard Service - Tier 3 Per Month  $294.58  $294.58
Storage/Backup Services Per GB Per Month  $1.42  $1.42
Unix Applications

Stand-alone/LINUX: O/S support & Maintenance Only - Housing & Admin Services Only. Hardware purchased by agency. O/S Support & Hardware Maintenance charged backed to agency.

Solaris: O/S support and Hardware support included

Per Month  $658.53  $ 658.53
Zone  - Includes Hardware and Support Per Month  $830.05  $ 830.05
Application Storage charged per gig Per Month  varies   varies 
Oracle Per sessions and gig Per Month  varies   varies 
Windows Applications Stand-alone High-End Physical (includes hardware and support) Per Month  $675.96  $675.96
Stand-alone Low-End Physical (includes hardware and support) Per Month  $559.31  $559.31
Stand-alone Middle End Physical (includes hardware and support) Per Month  $642.62  $642.62
Application Windows VM Per Month  $423.68  $423.68
Special Services
Dial-up Services (Axiom) to State Network Per Account Per Month  $15.00  $15.00
Web Services
Web Services - Training   Per Hour  $ 60.00  $60.00