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Overview of all services by category groupings

Application Development and Support Services: This service provides network wide applications for agency use.

Desktop Computing & HelpDesk Services: This service provides customer service/HelpDesk functions and supports local printing by users.

Collaboration & Email Services: This Catalog grouping consists of services used to communicate and share information which are not included under Voice or Radio.

Project Management Services: Services that provide agencies professional project management staff and resources.

Data, Voice and Radio Services: Services that provide agencies with the hardware, software and support services required to communicate and share data via networks, telephone land lines or radio.

Central Print & Copy Services: This service provides high speed copying and a professional print shop.

Hosting Services: Services that provide agencies with a variety of secure and reliable technology platforms on which to run their own unique mission-enabling systems and application software; including Windows, Unix, Oracle and Virtual Hosting services for applications and data storage and retrieval.

OIT Performance Metrics: Key performance metrics for OIT provided services.

Risk Management Services: OIT provides extensive Risk Management Services, generally as an integral part of other services for agencies. Risk Management Services are not contracted for separately since they are interwoven with other services and are a required aspect of all state computer/systems usage.

Infrastructure Services: This service provides hardware and software infrastructure to users.

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Page last modified: October 17, 2014