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OIT Service Management - The Technology Business Consultant (TBC)

TBC Assignments:

Sandra P. Saunders

Director for Technology Business Consultants

Primary TBC

Backup TBC

Cabinet Department

Other Agencies

Sheldon Bird

Cassandra Perkins

DOE, DOL, PFR and affiliate boards, MRS (part of DAFS)

PUC, WCB

Mark Kemmerle

Howard Clary

DHHS

MHDO, MDDC

Cassandra Perkins

Sheldon Bird

ACF, DEP, DMR, DPS, DVEM/MEMA, IF&W

Baxter State Park

Howard Clary

Nathan Willigar

Governor’s Office, DAFS (excluding MRS), DECD, DOT, Corrections

Dirigo Health, Ethics Commission, Human Rights Commission, Indigent Legal Services, Maine Arts Commission, Maine State Library, Maine State Museum, MHPC, Public Advocate, State Auditor, Treasury

 

Summary of TBC responsibilities:

Major job responsibilities of the TBCs include: 

  • Function as Agency IT Account Representative
  • Know business/ Agency mission
  • Create business relationships with key business leaders within Agencies
  • Understand/monitor the quality, effectiveness and sustainability of all IT services provided in support of the agencies’ mission
  • Participate and consult in the preparation of Agencies’ IT budgets
  • Identify critical business applications along with agency service expectations of those applications (assist with Business Impact Analysis of agencies’ applications)
  • Work across OIT to ensure business needs are being met
  • Raise awareness of common IT business solutions
  • Work collaboratively with other OIT resources to identify common business solutions

 

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Page last modified: September 15, 2014