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WIRELESS SERVICES

 

The State of Maine has contracts with the following carriers for wireless services:
AT&T, US Cellular and Verizon Wireless. 

Though OIT does not recommend one carrier over the other, we suggest that the following be considered when looking at wireless services:

Cell phone coverage;
Plan pricing; and
Phones/Smartphones features and versions*

In order to fully benefit from these contracts for state-owned devices, it is important for Departments to consider the above (coverage, pricing, phone features) as well as the specific needs, usage, and location of the Department’s cell phone users.  Each Department’s needs are different and, as a result, the solution may be one vendor or combination.

Contact information, and links to carrier plans and pricing provided by each carrier are listed below.

AT&T:

Account Representative: AT&T Account Team Support
Name Karen Vaccaro Richard Larios
Title Mobility Account Manager
Cell 401.683.8243 (508)246-7812
Email: kv0580@att.com Email: Rl8224@att.com

Other contact info:

Billing and Premier for new & existing AT&T accounts
Mobility Services Manager   System Integration & Solutions
Robert Holmes   Todd Theel
Rh7428@att.com   todd.theel@att.com
(607)727-1003   508 308-9996 

Plan pricing information can be found at:   http://www.corp.att.com/stateandlocal/?source=IGSL25003PNgst3j  http://www.corp.att.com/stateandlocal/sl_contracts.html

For ordering services for existing users: Please reach out to the AT&T Account team who can provide access to your existing Premier Web Portal. 
For an account set up, please contact Karen Vaccaro at kv0580@att.com 401.683.8243

U.S. Cellular:

Account Representative:
Kyla Winslow
Business Account Manager
100 Gannett Dr.  South Portland, ME 04106
Email:  Kyla.Winslow@USCellular.com
Cell:  207-649-5952
Business Customer Support: 1-800-819-9373

For plan pricing information: US Cellular Rates through 2016

For ordering services, go to the following website: 
https://www.b2b-wireless.net/som/  and enter the user name (stateofmaine2) and password (weconnect).   Contact Kyla Winslow if you have any questions.  

If you have not registered as an individual user, you will need to do so prior to ordering. If you encounter issues, please contact Kyla Winslow.  

Verizon Wireless:

Account Representative:
Dustin Ray
Government Account Executive (Maine)
352 Center Street Auburn, ME 04210
Email: Dustin.Ray@verizonwireless.com or Dustin.Ray@vzw.com
Cell:   207-317-6643
Fax:    617-780-3189

Plan pricing information can be found at:
WSCA 23% discount site

For ordering services:

For Existing Users:  Go to the following website:  https://mblogin.verizonwireless.com/amserver/UI/Login?realm=vzwmb&goto=https%3A%2F%2Fmbss.verizonwireless.com%3A443%2Ftbmb%2F (user name and password required)

For New Users who don’t have an account set up, please contact Dustin Ray. 

 

For current contract rates and one time fees for contracted OIT setup services:

 

Please see the OIT rate table

 

Blackberry Self Help and FAQ:

 

Basic 101 Blackberry training can be found at:
(URL http://us.blackberry.com/support/devices/) if you are in need of assistance.

 

For help with messaging services on your Blackberry:

Blackberry FAQ

For more information on messaging services see: Messaging Services

 

For help with the Blackberry device itself, or with your overall phone service, contact your Telco Coordinator (State of Maine Intranet Access Only).


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Page last modified: May 21, 2014