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Momentum Secure File Transfer

Service description

The Momentum Secure File Transfer application provides managed file transfer that produces verified data integrity while maintaining strong security. Momentum includes automated file transfer capabilities with built in notifications which helps reduce the time required to accomplish file transfers. Files can be forwarded to their final destination based on filename.

Benefits for users

  • secure file transfer between clients (users' PCs) and network servers.

Availability:

The File Transfer Service is available 24 hours x 7 days per week excluding planned outage maintenance windows and unavoidable events.

Service Components Included in the Base Price:

  • Agent License
  • Full momentum support

Options Available for Additional Charge:

  • none

Rates charged: for this service:

Please see the OIT rate table:

Service Level Targets & Agreements:

The standard production published service level agreement can be viewed at the following link:  Standard_SLA_CTS_Production Services. A formal SLA has not been developed specific to this service.

To get help and or order Momentum Secure File Transfer:

  • Call Customer Support at 624-7700
  • Enter a Foot prints service request
  • Request assistance at one of the regular scheduled meeting with Core Technology and TBC leadership.

How to Escalate Service Issues:

  • If the published SLA is not met, the issues can be escalated to the next priority level by any of the following methods:

Customers (users) responsibilities related to this service:

  • Provide Secure User PCs

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Page last modified: October 17, 2014