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Statewide HelpDesk Resources

This list is provided to help all state employees find the appropriate helpdesk services for their agencies. For all agencies supported by OIT Call the Service Center at 624-7700 or, for non urgent requests, or e-mail your request to OIT.Customer-Support@maine.gov

Helpdesk and Support Contacts
ACES Helpdesk Desk.aceshelp@maine.gov.
  532-5069
   
Aspen (DPS) 287-4004 Susan Cloutier (for Fire Marshall Office)
  624-8939 Roger White (Traffic, Commercial Vehicle Enforcement)
   
Attorney General (AG) Helpdesk (IT) Ag.helpdesk@maine.gov.
  626-8598
   
Axiom Technologies (User Accounts Support) dialup@axiom-tech.net
Axiom Technologies (Technical Support) support@axiom-tech.net
   
Bureau of Motor Vehicles (BMV) Helpdesk (IT) Bmv.helpdesk@maine.gov.
  624-9280
   
DOL Win202 Win-202@maine.gov
  621-5055 Jeff Jordan
   
Efile Helpdesk (MRS) Efile.helpdesk@maine.gov.
  624-9730
   
EPPIC Helpdesk (DHHS) 207-532-5069 (Primary)
  207-532-5061
  207-532-5072
   
Free2000 (DOT) 624-3148
   
HAN / IPHIS Helpdesk 287-5458 or
  287-5170 (Trevor Brown)
  592-2608 (Trevor Brown)
   
Legislature Helpdesk (IT) Linda.weston@maine.gov.
  287-1625
   
MACWIS Helpdesk Macwis.helpdesk@maine.gov.
  624-7903
   
MAPSIS Helpdesk Oit.customer-support@maine.gov.
  624-7700
   
MECMS Helpdesk Mecms.helpdesk@maine.gov.
  624-7700
   
Maine Judicial Information System (MEJIS) 287-4649
   
MERITS 624-9781 Kelly Hann
  624-9763 Kathy Burton
   
OIT Customer Support Helpdesk (IT) Oit.customer-support@maine.gov.
  624-7700
   
TDS Helpdesk Tds.helpdesk@maine.gov.
  287-6337
   
Unisys 629-4263 Linda Ault (SOM Representative)
   
USDA GDB michael.s.weeden@aphis.usda.gov.
  508-363-2290 Mike Weeden

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Page last modified: December 30, 2011