Service |
Unit |
Frequency |
FY14 Rate |
FY15Rate |
FY16 Rate |
FY17Rate |
---|
IT Services for End Users |
---|
Desktop/Laptop Support Support |
Device |
Per Month |
$43.63 |
$43.63 |
$48.63 |
$48.63 |
E-mail |
PO Box |
Per Month |
$6.29 |
$6.29 |
$7.18 |
$7.18 |
ZixGateway |
per Customized Lexicon Activation |
One TIme |
$150.00 |
$150.00 |
$150.00 |
$150.00 |
Encrypted Email - ZixMail |
Initial Set-up |
One TIme |
$20.00 |
$20.00 |
$20.00 |
$20.00 |
Subscription per PO Box |
Per Month |
$2.10 |
$2.10 |
$2.10 |
$2.10 |
File Services |
User ID |
Per Month |
$11.41 |
$11.41 |
$11.33 |
$11.33 |
Network Access |
Device |
Per Month |
$39.27 |
$39.27 |
$41.27 |
$41.27 |
Other End User 3rd Party Software |
License |
Per Year |
varies |
varies |
varies |
varies |
Other End User Equipment |
Service Order |
One TIme |
varies |
varies |
varies |
varies |
Printers - Estimates |
BW |
One TIme |
500-5000 |
500-5000 |
Charged by Vendor |
Color |
One TIme |
750-5000 |
750-5000 |
Charged by Vendor |
Installation/Setup |
One TIme |
$75.00 |
$75.00 |
Charged by Vendor |
Maintenance Kit Installation |
One TIme |
$25.00 |
$25.00 |
Charged by Vendor |
Printer (other) |
One TIme |
varies |
varies |
Charged by Vendor |
Repairs |
One TIme |
$100.00 |
$100.00 |
Charged by Vendor |
Printers - Repairs through Axis Business Solutions |
Repair - Labor |
Per Call |
$99.95 |
$99.95 |
Charged by Vendor |
Repair - Parts |
Per Call |
45% off MSRP |
45% off MSRP |
Charged by Vendor |
Subscription Services |
Desktop |
Per Month |
$29.51 |
$29.51 |
$27.00 |
$27.00 |
Laptop |
Per Month |
$37.51 |
$37.51 |
$34.90 |
$34.90 |
Software Only (Agency-procured device) |
Per Month |
$15.32 |
$15.32 |
$12.89 |
$12.89 |
Thin Client |
Per Month |
$29.51 |
$29.51 |
per quote |
per quote |
Toughbook |
Per Month |
varies |
varies |
per quote |
per quote |
Other End User Services |
---|
Active Directory Account Setup Only |
Per Account |
One Time |
$50.00 |
$50.00 |
$50.00 |
$50.00 |
Additional E-mail Storage/Backup |
Per GB |
Per Month |
$1.42 |
$1.42 |
$1.13 |
$1.13 |
User Share Storage/Backup |
Per GB |
Per Month |
$1.42 |
$1.42 |
$1.13 |
$1.13 |
Secure File Transfer (FTP) |
Account |
Per Month |
$24.01 |
$24.01 |
$17.44 |
$17.44 |
Footprints Access |
User/agent |
Per Month |
$26.95 |
$26.95 |
$25.18 |
$25.18 |
Imaging Services |
Fortis - Concurrent User |
Per Month |
$132.27 |
$132.27 |
$132.27 |
$132.27 |
Kofax Licenses/Maintenance/Server Support |
Per Month |
varies |
varies |
Charged by Vendor |
Orbit |
Per Month |
varies |
varies |
varies |
varies |
Scanners & Scanner Maintenance |
Per Year |
varies |
varies |
per quote |
per quote |
Storage/Backup per GB |
Per Month |
$1.42 |
$1.42 |
$1.13 |
$1.13 |
Instant Messaging |
License |
One Time |
$20.21 |
$20.21 |
$20.21 |
$20.21 |
User ID |
Per Month |
$8.48 |
$8.48 |
$5.60 |
$5.60 |
Printing Services - Special Requests |
Per request |
One Time |
varies |
varies |
varies |
varies |
Communications Services |
---|
Telephone Services - Landlines |
800 Interstate |
Per Month |
$39.60 |
$39.60 |
$39.60 |
$39.60 |
800 Intrastate |
Per Month |
$11.00 |
$11.00 |
$11.00 |
$11.00 |
Business Lines |
Per Month |
varies |
varies |
varies |
varies |
ISDN |
Per Month |
varies |
varies |
varies |
varies |
Standard Landline |
Per Month |
$26.74 |
$26.74 |
$28.74 |
$29.78 |
New Installs - Standard and Business Lines Per Line |
0 - 50 installations |
One TIme |
$150.00 |
$150.00 |
$150.00 |
$150.00 |
51 -100 installations |
One TIme |
per quote |
per quote |
per quote |
per quote |
101- 299 installations |
One TIme |
per quote |
per quote |
per quote |
per quote |
300+ installations |
One TIme |
per quote |
per quote |
per quote |
per quote |
New Installs - 800 Service Line |
One TIme |
$73.92 |
$73.92 |
varies |
varies |
Telephone Moves |
Inside move (xcross wire only) |
One TIme |
$50.00 |
$50.00 |
$50.00 |
$50.00 |
Outside move (Involving vendor) |
One TIme |
$150.00 |
$150.00 |
$150.00 |
$150.00 |
Toll calls |
Minute |
Per Month |
$0.03 |
$0.03 |
$0.03 |
$0.03 |
Wiring Requests |
Hour |
One TIme |
$45.00 |
$45.00 |
per quote |
per quote |
Switch Programming (Auto Attendant, etc) Service Request |
Hour |
One TIme |
$60.00 |
$60.00 |
$60.00 |
$60.00 |
Service Orders - telecommunications |
Contracted Special Services and Equipment (non-rated) |
Per Request |
Contractor's hourly rate |
Contractor's hourly rate |
Contractor's hourly rate |
Contractor's hourly rate |
OIT Staff Time |
Per Hour |
per quote |
per quote |
per quote |
per quote |
Web Conferencing |
Adobe Connect (Named User License) |
Per Year (pro-rated) |
$550.00 |
$550.00 |
$550.00 |
$550.00 |
Audio Conferencing - Calling |
Toll Reservationless Plus - participant |
Per Minute |
$0.03 |
$0.03 |
$0.03 |
$0.03 |
Toll-Free Reservationless Plus - participant |
Per Minute |
$0.03 |
$0.03 |
$0.03 |
$0.03 |
Toll Standard Operator Assisted- participant |
Per Minute |
$0.20 |
$0.20 |
$0.20 |
$0.20 |
Toll-Free Standard Operator Assisted- participant |
Per Minute |
$0.20 |
$0.20 |
$0.20 |
$0.20 |
Toll Premium Operator Assisted- participant |
Per Minute |
$0.22 |
$0.22 |
$0.22 |
$0.22 |
Toll-Free Premium Operator Assisted |
Per Minute |
$0.22 |
$0.22 |
$0.22 |
$0.22 |
Canada Tollfree- participant |
Per Minute |
$0.06 |
$0.06 |
$0.06 |
$0.06 |
Alaska and Hawaii Tollfree- participant |
Per Minute |
$0.11 |
$0.11 |
$0.11 |
$0.11 |
Audio Conferencing - Other Services |
Toll-free Res Plus Phone Playback - participant |
Per Minute |
$0.03 |
$0.03 |
$0.03 |
$0.03 |
Res Plus Stream Playback - participant |
Per Minute |
$0.03 |
$0.03 |
$0.03 |
$0.03 |
MP3/WAV/FTP |
Per Recorded Conference |
$27.50 |
$27.50 |
$27.50 |
$27.50 |
CD |
Per Recorded Conference |
$33.00 |
$33.00 |
$33.00 |
$33.00 |
Encore Digital Replay |
Per Minute |
$0.20 |
$0.20 |
$0.20 |
$0.20 |
LeaderView |
Per Call |
$220.00 |
$220.00 |
$220.00 |
$220.00 |
No Show Fee |
Per Line |
varies |
varies |
varies |
varies |
Blackberry Services |
BES Activation - License |
One Time |
$100.00 |
$100.00 |
$100.00 |
$100.00 |
BES Support |
Per Month |
$14.19 |
$14.19 |
$14.19 |
$14.19 |
Blackberry - Other |
Per Month |
varies |
varies |
varies |
varies |
Blackberry Loaner |
Per Week |
$75.00 |
$75.00 |
N/A |
N/A |
Provider Service |
Per Month |
$34.95 |
$34.95 |
Charged by Vendor |
Set-up |
Per Request |
$50.00 |
$50.00 |
N/A |
N/A |
Cell Phone |
Minutes* |
Per Month |
$0.03 |
$0.03 |
Charged by Vendor |
Other Feature* |
Per Month |
varies |
varies |
Charged by Vendor |
Standard Monthly Charge (local)* |
Per Month |
$3.50 |
$3.50 |
Charged by Vendor |
Pagers |
Pager* |
Per Month |
varies |
varies |
Charged by Vendor |
Wireless Data Services (Air cards provided by US Cellular) |
Provider Service* (effective June 2012) |
Per Month |
$34.95 |
$34.95 |
Charged by Vendor |
Dedicated Circuits billed by OIT |
Circuit |
Per Month |
varies - at cost |
varies - at cost |
varies - at cost |
varies - at cost |
FAX Services |
---|
Fax 500 Plan includes 500 pages per month) |
Fax Line |
Per Year |
$79.08 |
$79.08 |
Charged by Vendor |
Other Fax Plans and Services |
Fax Line |
Month |
https://www.ringcentral.com/plansandpricing/ringcentralfax.html |
Charged by Vendor |
Radio Services |
---|
Radio Base Station/Repeater UHF (DOT & Corrections Only) |
Radio Device |
Per Month |
$91.54 |
$91.54 |
N/A |
N/A |
Radio Base Station/Repeater VHF (DOT & Corrections Only) |
Radio Device |
Per Month |
$91.54 |
$91.54 |
N/A |
N/A |
Consoles |
Radio Device |
Per Month |
$102.40 |
$102.40 |
$118.74 |
$118.74 |
Vehicle Repeaters |
Radio Device |
Per Month |
$85.33 |
$85.33 |
N/A |
N/A |
Site Repeaters |
Radio Device |
Per Month |
$- |
$- |
$108.84 |
$108.84 |
Mobile |
Radio Device |
Per Month |
$68.27 |
$68.27 |
$79.16 |
$79.16 |
Mobile with Vehicle Repeater |
Radio Device |
Per Month |
|
|
$98.95 |
$98.95 |
Mobile radios UHF (DOT Only) |
Radio Device |
Per Month |
$48.97 |
$48.97 |
N/A |
N/A |
Portable |
Radio Device |
Per Month |
$34.13 |
$34.13 |
$39.58 |
$39.58 |
Portable (Corrections off Network) |
Radio Device |
Per Month |
$25.60 |
$25.60 |
$29.68 |
$29.68 |
Portable radios (DOT Only) |
Radio Device |
Per Month |
$32.64 |
$32.64 |
N/A |
N/A |
Control Station |
Radio Device |
Per Month |
$68.27 |
$68.27 |
$108.84 |
$108.84 |
GIS Services |
|
Arc Info Stand-alone License |
License |
Per Year |
$1,500.00 |
$1,700.00 |
$2,000.00 |
$2,100.00 |
ArcGIS Mobile License |
License |
Per Year |
$200.00 |
$250.00 |
$25.00 |
$25.00 |
ArcGIS Server Service |
Application/Service |
Per Month |
$300.00 |
$300.00 |
$300.00 |
$300.00 |
ArcGIS Server - Standalone License/Local Install SDE |
License |
Per Year |
$11,000.00 |
$12,000.00 |
$12,000.00 |
$12,000.00 |
ArcInfo License Pool |
Hour |
Per Month |
$2.50 |
$2.75 |
$6.00 |
$6.00 |
ArcView License Pool |
Hour |
Per Month |
$1.50 |
$1.75 |
$4.00 |
$4.00 |
ArcView Stand-alone License |
License |
Per Year |
$500.00 |
$600.00 |
$750.00 |
$800.00 |
ArcGIS Extensions License Pool |
Hour |
Per Month |
$0.75 |
$1.00 |
$4.00 |
$4.00 |
ArcGIS Extensions Standalone License |
License |
Per Year |
$600.00 |
$625.00 |
$650.00 |
$675.00 |
EDN Subscription |
Subscription |
Per Year |
$1,750.00 |
$2,000.00 |
$2,000.00 |
$2,000.00 |
Google Earth Client |
Allocation |
Per Month |
$4.00 |
$4.50 |
$5.00 |
$5.00 |
Google Earth Globe |
Application/Service |
Per Month |
$225.00 |
$250.00 |
N/A |
N/A |
MapServer Customized |
Application/Service |
Per Month |
$175.00 |
$175.00 |
N/A |
N/A |
GeoServer |
Application/Service |
Per Month |
|
|
$200.00 |
$200.00 |
One Time Charges |
---|
Application Firewall and Installation |
Firewall |
Per Request |
varies |
varies |
varies |
varies |
Application Firewall Maintenance |
Firewall |
Per Year |
varies |
varies |
varies |
varies |
Desktop/Laptop Upgrade < 3 years |
Service Order |
Per Request |
$150.00 |
$150.00 |
per request |
per request |
External Drive Recovery |
Service Order |
Per Request |
$150.00 |
$150.00 |
$150.00 |
$150.00 |
Firewall Policy Rule Updates |
Service Order |
Per Request |
$50.00 |
$50.00 |
$50.00 |
$50.00 |
Forensic services on PC/laptop - Standard Copy/Review |
Service Order |
Per Request |
$500.00 |
$500.00 |
varies |
varies |
Inside telecommunications move (xcross wire only) |
Service Order |
Per Request |
$50.00 |
$50.00 |
$50.00 |
$50.00 |
New Installs - 800 Service Line |
Service Order |
Per Request |
$73.92 |
$73.92 |
varies |
varies |
Other Move related telecommunications expenses |
Service Order |
Per Request |
varies |
varies |
varies |
varies |
Outside telecommunications move (Involving vendor) |
Service Order |
Per Request |
$150.00 |
$150.00 |
$150.00 |
$150.00 |
Secure Remote Access |
SecurID card - 3 year token |
Per Replacement/New |
$150.00 |
$150.00 |
$150.00 |
$150.00 |
SecurID card - 5 year token |
Per Replacement/New |
$250.00 |
$250.00 |
$250.00 |
$250.00 |
Wireless Access Points |
Access Point |
One Time, Per Request |
$600.00 |
$600.00 |
$450.00 |
$450.00 |
Wireless Wire Run & Termination |
Wire Run |
One Time, Per Request |
|
|
$150.00 |
$150.00 |
Application Infrastructure and Hosting Services |
---|
Batch Processing (Cybermation) |
Per Application |
Per Month |
$304.46 |
$304.46 |
$790.06 |
$790.06 |
Citrix Services - Published Applications |
Concurrent User Licenses |
Per Month |
$42.99 |
$42.99 |
$42.99 |
$42.99 |
Desktop |
Per Month |
$106.29 |
$106.29 |
N/A |
N/A |
Secure File Transfer (FTP) |
Per Account |
Per Month |
$24.01 |
$24.01 |
$17.44 |
$17.44 |
Housing Services Only |
Server |
Per Month |
$225.00 |
$108.22 |
$102.66 per Rack Unit |
$102.66 per Rack Unit |
IBM |
Allocated |
Per Month |
varies |
varies |
varies |
varies |
Page Printer Services |
Per Impression (individual bindery charges billed separately) |
Per Month |
$0.0408 |
$0.0408 |
$0.0508 |
$0.0508 |
Sharepoint |
Sharepoint |
Per User |
$33.08 |
$33.08 |
$21.04 |
$21.04 |
Sharepoint - Enterprise |
Sharepoint Enterprise |
Per User |
$- |
$- |
$23.75 |
$23.75 |
SQL Services |
Analysis Service |
Per Month |
$294.58 |
$294.58 |
$268.31 |
$268.31 |
Batch Services |
Per Month |
$167.47 |
$167.47 |
$158.87 |
$158.87 |
Express Service - Tier 4 |
Per Month |
$6.10 |
$6.10 |
$3.54 |
$3.54 |
High Availability Service - Mirroring - Tier 1 |
Per Month |
$441.87 |
$441.87 |
$402.46 |
$402.46 |
High Availability Service - Clustering - Tier 2 |
Per Month |
$441.87 |
$441.87 |
$402.46 |
$402.46 |
Reporting Service |
Per Month |
$589.16 |
$589.16 |
$536.61 |
$536.61 |
Standard Service - Tier 3 |
Per Month |
$294.58 |
$294.58 |
$268.31 |
$268.31 |
Storage/Backup Services |
Per GB |
Per Month |
$1.42 |
$1.42 |
$1.13 |
$1.13 |
Unix Applications |
O/S support & Maintenance Only - Hardware purchased by agency |
Per Month |
$658.53 |
$658.53 |
varies |
varies |
Solaris Zone - Includes Hardware and Support |
Per Month |
$830.05 |
$830.05 |
$830.05 |
$830.05 |
Solaris Standalone - Does not Include Hardware and Support |
Per Month |
N/A |
N/A |
$830.05 |
$830.05 |
Linux VM - Includes Hardware and Support |
Per Month |
$562.42 |
$562.42 |
$830.05 |
$830.05 |
|
Linux Standalone - Does not Include Hardware and Support |
Per Month |
$658.53 |
$658.53 |
$830.05 |
$830.05 |
|
Legacy |
Per Month |
|
|
varies |
varies |
Oracle |
Per sessions and gig |
Per Month |
varies |
varies |
varies |
varies |
Windows Applications |
Stand-alone High-End Physical (includes hardware and support) |
Per Month |
$675.96 |
$675.96 |
N/A |
N/A |
Stand-alone Low-End Physical (includes hardware and support) |
Per Month |
$559.31 |
$559.31 |
N/A |
N/A |
Stand-alone Middle End Physical (includes hardware and support) |
Per Month |
$642.62 |
$642.62 |
$642.62 |
$642.62 |
Application Windows VM |
Per Month |
$423.68 |
$423.68 |
$423.68 |
$423.68 |
Special Services |
---|
Dial-up Services (Axiom) to State Network |
Per Account |
Per Month |
$15.00 |
$15.00 |
$15.00 |
$15.00 |
Web Services |
|
Per Hour |
$60.00 |
$60.00 |
$60.00 |
$60.00 |