Maine State Government
Dept. of Administrative & Financial Services
Office of Information Technology
Standard on the Provision of
Private Sector Wireless Internet Access Services to the Public from State
This standard defines wireless Internet access site
specifications to ensure quality service that is separate from State operated
The purpose of this standard is to govern the private sector
provision of free, or low cost, wireless internet access services to the public
from State of Maine owned or leased facilities.
This standard applies to all agencies of the Executive
Branch of Maine State Government.
A. Compliance – All State staff
engaged in operations, analysis or actions subject to or appropriate for the
application of this standard are responsible for becoming familiar and
complying with the standard.
B. Only those vendors who agree to
these standards and terms will be added to the Approved Wireless Internet
Access Vendor List.
Guidelines & Procedures
A. Office of Information Technology
1. OIT will create an internet-based application
form which may be used by vendors who wish to be added to the qualified
wireless internet access vendors list. Vendors’ applications will be
evaluated, and successful candidates added to the list monthly.
2. OIT will establish minimum standards regarding a
vendor-developed first page that will be presented to all wireless service
users at all sites. The first page will include the minimum requirements
included in Section 5 B paragraph (4) of the policy, and additional
requirements outlined below.
a. Name of agency or agencies which signed the
SPA. Agency seals or logos may also be included.
b. Name and Help Desk contact information of the
vendor(s) providing the service
c. URLS specified by agencies in the SPAs.
3. Prior to the provision of wireless internet
access service at any site, agencies must coordinate with OIT for a physical
inspection of the site to ensure the installation conforms to this, and IEEE
and additional applicable standards.
B. State Agency or Collaborations
of State Agencies Responsibilities
1. If an agency leases space that is desired as a
wireless internet access service provision access point, the agency, or
collaboration of agencies, will inform the owner of the property, and obtain
the owner’s written permission prior to signing an SPA with a vendor.
2. After finalizing the SPA, each agency will alert
the Maine Public Utilities Commission and/or the ConnectMaine Authority of
upcoming new internet access wireless site(s) so they may be added to the
statewide website (http://megisims.state.me.us/website/BroadBand2/viewer.htm),
and be included in other promotional information.
3. Maine Public Utilities Commission | 242 State Street | 18 State House Station | Augusta, ME 04333
4. Prior to the provision of wireless internet
access service at any site, agencies must contact OIT to schedule a physical
inspection of the site.
C. Vendor Responsibilities -
Agencies who have jurisdiction over the site where public wireless internet
access is desired will sign a Service Provision Agreement SPA (SPA) with one of
the approved wireless internet access vendors from the pre-qualifed list. The
Service Provision SPA will include the minimum requirements included in Section
5 C of the policy, and additional vendor requirements outlined below.
1. Site Usage Requirements
a. Must obtain all required governmental licenses,
permits, or approvals and pay any costs or fees as specified in the SPA. The
State will not require rent or reimbursement for electricity used by the
b. Use the SITE only for the location, improvement,
and use of unmanned wireless telecommunications equipment unless there is
specific written permission from the signatories of the SPA. Said location,
improvement, and use shall be in accordance with prevailing standards and
criteria established by the Office of Information Technology at the time of the
signing of the SPA, and without creating or causing to be created, hazards to
the public safety or interfering with the rights of business activities of
c. Not commit or knowingly permit the commission of
any act on the site which is a violation of any Federal or State law, or local
d. Maintain vendor owned or leased
telecommunications equipment in good condition, reasonable wear and tear and
damages from the elements excepted. Any improvements to the equipment are made
at the sole risk and expense of the vendor.
e. Secure site equipment to prevent unauthorized
public or third-party access. As provided in the SPA local site managers may
f. Must not permit any third-party to locate any
telecommunications equipment on any portion of the SITE used by the vendor,
without the prior written consent of the signatories of the site’s SPA.
g. Must not permit its location, improvement, and
use to materially interfere with the operations of State, or any other tenants
at a site.
h. Peaceably quit and restore the site to the
agency at the termination of the SPA in as good order and condition, reasonable
wear, tear, and obsolescence and unavoidable casualties excepted, as they are
in at the beginning of the term of the SPA. The vendor also shall surrender
any and all alterations, additions and improvements to the site at the
termination of the SPA. The vendor shall remove all of its wireless equipment.
2. Site and Equipment Technical Requirements
a. There must be no connection to the State of Maine Wide Area Network (WAN).
b. All equipment must be grounded in accordance
with the National Electrical Code and applicable Maine electrical standards.
c. Any equipment inside any State owned or leased
facilities must be secured in a locked box.
d. All building attachments, access holes, cable
runs, etc. must be properly installed, secured and caulked in a professional
e. The vendor is responsible to ensure all work and
equipment is done in accordance with applicable building, electrical, and
3. Service Requirements
a. The vendor will
monitor availability and number of access request and, if requested by SPA
signatories or OIT, will provide availability and use reports.
b. Service must be available 90% of the facility
VI. Definitions – All definitions in the Policy on the Provision of Private Sector
Wireless Internet Access Services to the Public from State Facilities are
applicable to this standard.
State of Maine will adhere to all currently approved Institute of Electrical and Electronics Engineers (IEEE) standards, definitions and specifications regarding
wireless internet access. Currently this standard is 802.1X.
Reference Number: 2.1
Internet, Network and Transport
Date: July 18, 2006
Date: July 18, 2006
Date: July 17, 2009
of Contact: Wayne Gallant, Director of Network Services Division, Office of
By: Richard B. Thompson, Chief Information Officer
Title(s) or Agency Responsible for Enforcement: Wayne Gallant, Director of
Network Services Division, Office of Information Technology
10. Waiver Process: