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Maine State Government
Dept. of Administrative & Financial Services
Office of Information Technology
The InforME Network has been formed to serve the purposes of Title 1 MRSA ch. 14: InforME Public Information Act. Under the direction of the InforME Board, a private entity is selected to act as Network Manager and to build and operate the InforME Network. The Network serves as a self-supporting and cost-effective electronic gateway providing access to public information for individuals, businesses and other entities. Using public information from State agencies, municipalities and other entities the InforME Network provides development, hosting and administrative services intended to maximize the delivery of public information to the public. While much of its information services are provided free to the public the InforME Network is funded through a suite of fee based services that supply revenue to support portal operations.
The InforME Board is charged with creating the policies and procedures for Network operations and the State of Maine Chief Information Officer (CIO) is charged with developing the criteria and specifications for the Network Manager service contract. By statute these criteria include procedures ensuring that executive branch and semi-autonomous agencies as well as the Network Manager comply with the policies and procedures adopted by the CIO.
This document seeks to identify those policies of the CIO that are wholly or partially applicable to InforME operations given the following considerations:
OIT is the State’s technology
service provider and operates as an internal service provider for State
agencies. The policies of the State CIO
are optimized to the acquisition and application of technology by internal or
outsourced providers under the direction of Office of Information Technology (OIT)
staff. The InforME model is
distinguished from this in that it specializes in the delivery of services to
the public, leveraging a statutorily defined public-private partnership under
the auspices and guidance of the InforME Board.
Its operations are wholly provisioned by a private entity and optimized
to specifically address the domain in which it operates. Doing so allows it to achieve greater
efficiencies in those operations that result in maximizing the delivery of
services and information to the public at a lower cost than might be achieved
This is the governing policy to be applied to the activities of the InforME Network Manager in the implementation of its applications and operations for Executive Branch and semi-autonomous agencies. In addition, this policy will be considered to be in effect for all other instrumentalities of the State, availing themselves of InforME’s services, in the absence of similar policies promulgated by those entities. The application of alternative policies to InforME services is subject to the approval of the InforME Board with the advice of the CIO.
· Administer the InforME Network Service Contract in accord with applicable statute, administrative rules and procurement policies
· Approve InforME services, as delegated by the InforME board.
· Provide architectural oversight of InforME operations, in consultation with the OIT Enterprise Architect, focused on establishing a network which promotes efficient operations and minimizes Total Cost of Ownership during and beyond the term of the InforME Network Manager Services contract.
· Facilitate interactions between State agencies, the InforME Network Manager and OIT and serve as the initial arbitrator for disputes between service partners.
The InforME policy must include the following language: Prior to placing applications into production the Network Manager will provide the State of Maine documentation that outlines the nature of the testing performed and include statements that in his or her judgment the application is without flaws and ready to be placed into production.
InforME Project Management Policy must:
· Include specific provisions addressing project communication on projects for heterogeneous efforts involving project staffs from OIT and InforME.
· Allow at the agency’s or InforME Board’s discretion, for the creation of a project steering group to be composed of at a minimum agency representatives, the designee or other representatives appointed by the InforME Board and optionally a technical representative appointed by the CIO. The group’s function is to be advisory in nature assisting the project by maintaining a focus on the underlying requirements, schedule and funding. The group will be accountable to both the agency and the InforME Board.
1. Document Reference Number: 47
2. Category: Technical
3. Adoption Date: July 22, 2012
4. Effective Date: July 22, 2012
5. Review Date: July 22, 2014
6. Point of Contact: Paul Sandlin, eGovernment Services, State House Station #145, Augusta, ME 04333, (207) 619-2244
7. Approved By: James R. Smith, Chief Information Officer, State House Station #145, Augusta, ME 04333, (207) 624-9424
8. Position Title(s) or Agency Responsible for Enforcement: Paul Sandlin, eGovernment Services, State House Station #145, Augusta, ME 04333, (207) 619-2244
9. Legal Citation: The authority for this policy is established under Title 5 MSRA §1973.