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Strategic Plan

Strategic Information Technology (IT) Plan - August 2008
PDF (211 KB) MSWord (187 KB)

Mission

Provide technology solutions and support services to the agencies and programs of Maine State Government.

 

GOALS to guide strategic activity:

• Partner with business people to align IT with business plans.
• Improve the success rate of IT projects.
• Protect IT assets by instituting standards and security procedures.
• Improve the cost and delivery of IT services.
• Invest in staff to sustain and enhance a quality workforce.

Vision

By the year 2011, OIT will be viewed by Maine State Agencies as:

• adding value to their delivery of services to the citizens and businesses of Maine
• serving their remote users of computers well
• providing an organization they have confidence in
• providing leadership and assistance to eliminate technical silos so that systems can be appropriately integrated across agencies
• important to include in their planning processes
• attract highly trained and motivated technical and management staff who enjoy the work they do
• be a national leader and model for the management and provisioning of technology for state government
• be an organization that other government entities want to partner with
• have implemented standard processes and tools that have reduced risks and gained efficiencies in the delivery of IT services
• have allowed no data breach for five years
• have implemented the Maine Communications Radio Infrastructure which is working well for field units and emergency response entities at all levels of government
• have created a redundant operations center to support business continuity
• have located those OIT employees not stationed in agencies into appropriate and efficient office space

IT Strategies

The State of Maine will achieve the Information Technology vision by executing the following long-term strategies:

Strategy 1: Strive to deliver access to appropriate government (local, state, federal) services through a common portal structure.

Strategy 2: Continuously improve the delivery of services to our customers through strategic enterprise technology investments.

Strategy 3: Drive a business-smart IT organization and an IT-smart business operation.

Strategy 4: Expand data integration to enable collaboration between all constituents and to create synergies that can be leveraged.

Strategy 5: Strengthen our technology architecture to position Maine to take advantage of emerging trends.

Strategy 6: Recruit, retain and invest in a highly skilled workforce that responds quickly to the ever-changing technology world.

 

 

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