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SMLD > Services > ARRC- Area Reference and Resource Center

ARRC - Area Reference and Resource Center

The Southern Maine Library District is one of three districts in the Maine Regional Library System. This System was created to improve library service for the citizens of Maine under Public Law 626, enacted in 1973. The Portland Public Library was designated the Area Reference & Resource Center (ARRC) for the Southern Maine Library District by the Commissioner of Educational and Cultural Services in 1974.

The ARRC is funded by legislative appropriations and county services.

Provides Three Services for SMLD Member Libraries

  1. Interlibrary Loan - SMLD member libraries may request books and photocopies of periodical articles through the PPL website, by FAX, phone or OCLC. Please do not use e-mail. Online forms are available. Tel: 871-1735. FAX 871-1715.
  2. Backup Reference - SMLD member libraries may call, write, FAX or visit the PPL Reference Department for assistance in answering patron queries after local resources have been exhausted. The staff includes generalists as well as subject specialists in government documents, serials, local and Maine history, and AV.
    • Method of contact: E-mail: reference@portland.lib.me.us, Tel:  871-1725, Fax: 871-1715.
    • Further information: Suzanne E. Thompson, Department Head, Reference and Information Services, E-mail: thompson@portland.lib.me.us, Tel: 871-1700, ext. 729.
    • Requests for information will be handled on a first-come basis.
  3. Free Borrowers' Cards - Contact the Circulation Department at the Main Library at (207) 871-1700 x730 or any branch for further information. Free library cards are available to:
    • Residents of the Southern Maine Library District including Cumberland, York, and the following Oxford County towns: Brownfield, Denmark, Fryeburg, Lovell (5 years of age & up)
    • Full-time students attending schools in these counties
    • Individuals listed as property taxpayers in Portland
    • Individuals working in Portland
    • Note: Others may purchase a card ($20 per year).
    • Apply for a card at the Circulation Desk or at any branch. Show photo identification with your current name and address (or two non-photo IDs), complete the application, and sign the responsibility statement. You can use your card immediately.
    • Posters and bookmarks promoting the free borrower's card are available from the SMLD Office for member libraries