Lending Services Technician (Circulation)

• Library: Auburn Public Library
• Town: Auburn
• Library Type: Public
• Position Type: Non-MLS
• Deadline: Open until filled

Description, How to Apply, and Contact:

The Auburn Public Library (Auburn, ME) is accepting applications for a full-time (40 hours per week) Lending Services Technician. Applicants must submit a resume and cover letter to: personnel@auburnpubliclibrary.org or mail to: 49 Spring Street, Auburn, ME 04210

Qualifications:

• A bachelor's degree or comparable library experience is required.
• One to three years of customer service (including phone service) experience is preferred.
• Experience in library circulation is desirable.
• Preference will be given to applicants with computer skills and knowledge of Sierra, LibraryAware, and CloudLibrary.

Job Responsibilities:

• Supervises the daily operation of the Circulation Desk, including circulation of all library materials, collecting fines and fees, printing and mailing overdue notices, reserving items, covering the lending desk as needed, and training.
• Manages the flow of circulation tasks and projects, including developing and maintaining updates on processes and procedures, to maximize customer and staff satisfaction, while minimizing financial risk (loss of materials, revenue, cash)
• Seeks ways to improve the customer experience. Keeps up with software changes and advocates for enhancements that would be of benefit.
• Identifies issues and collaborates with regional staff at other libraries and internal staff to address them in a timely and consistent manner.
• Registers customers for new accounts and verifies information presented.
• Assists customers in selecting materials, placing holds on items not available, and checking out and discharging items.

Status: Full-time, non-exempt (40 hours per week), Evenings and Saturdays included

Salary: $18.00 to $20.00 per hour

Website: www.auburnpubliclibrary.org/passes/lending-services-technician-circulation

Source: 2025-07-11