Top Ten Skills for Teaching Tech to Patrons
- Link: Top Ten Skills for Teaching Tech to Patrons
- Topic: Programming & Services - Patron Training
- Level: Elective
- Sponsor: WebJunction
- Format: archived webinar
- Contact Hours: 1
Opportunities to provide training occur every time you help someone with a technology related question, whether it’s one-on-one assistance or in a classroom environment. Making the most of the “teachable moment” involves the right combination of training skills, techniques, and tactics. Technology training is successful when a library patron learns something new and is able to apply it to their life. You don’t need to be a tech expert to learn the practical skills for successful technology training. Crystal Schimpf will share the top ten skills she’s found most effective in her years of training experience.