That's Not What I Said!: Foundations of Interpersonal Communication

Course Objectives:

NOTE: You must have a WebJunction Learning account to access this course.

Webinar Archives > Communication & Interpersonal Skills > That's Not What I Said!: Foundations of Interpersonal Communication

Our personalities affect how we view and relate to the world. Each of us have different learning and communication styles, fears, insecurities and defense mechanisms. This presentation will provide you with the tools to recognize your own and others' differences and become more aware of how they affect your relationships with customers and co-workers.

Presented by: Melissa Powell, independent librarian, biblioease.com