Rules
TABLE OF CONTENTS
65 - INDEPENDENT AGENCY - REGULATORY
Part 8 - Multi-Utility
Chapter 81 - RESIDENTIAL UTILITY SERVICE STANDARDS FOR CREDIT AND COLLECTION PROGRAMS (Effective 5/14/03)
Chapter 815 - CONSUMER PROTECTION STANDARDS FOR ELECTRIC AND GAS TRANSMISSION AND DISTRIBUTION UTILITIES (Effective 9/19/07 - Docket No. 2007-71)
Chapter 820 - UTILITY REQUIREMENTS FOR NON-CORE ACTIVITIES AND TRANSACTIONS BETWEEN AFFILIATES (Effective 8/14/98)
Chapter 83 - POLITICAL ACTIVITIES, INSTITUTIONAL ADVERTISING, PROMOTIONAL ADVERTISING AND PROMOTIONAL ALLOWANCES BY PUBLIC UTILITIES (Effective 11/24/86)
Chapter 840 - INTERVENOR FUNDING, (Effective 5/22/96)
Chapter 85 - REGULATORY PROCEEDING EXPENSES (Effective 9/22/86)
Chapter 86 - DISCONNECTION AND DEPOSIT REGULATIONS FOR NONRESIDENTIAL UTILITY SERVICES (Effective 11/4/85)
Chapter 870 - LATE PAYMENT CHARGES, INTEREST RATES TO BE PAID ON CUSTOMER DEPOSITS, AND CHARGES FOR RETURNED CHECKS (Effective 10/28/95) "Late Payment Charge Interest Rate and Interest Rate on Customer Deposits" (2007 Rates, pdf 274KB, html) (2008 Rates, pdf 227kb, html)
Chapter 880 - ATTACHMENTS TO JOINT-USE UTILITY POLES; DETERMINATION AND ALLOCATION OF COSTS; PROCEDURE (Effective 10/27/93) (93-87 Order Adopting Rulemaking, pdf)
Chapter 89 - CONFIDENTIALITY OF CUSTOMER RECORDS (Effective 9/21/85)
Chapter 895 - UNDERGROUND FACILITY DAMAGE PREVENTION REQUIREMENTS (Order Provisionally Adopting Rule pdf) (Order Approving Final Rule pdf) (Order Waiving Operator Mapping Requirements pdf) (Effective 7/14/06) - CONTACT PROTOCOL (pdf 20KB) (effective 5/12/08)