Consumer Information

Calling State-to-State and Internationally

The Commission does not regulate state-to-state (“inter-state”) or international calling services nor do we generally accept complaints about these services. The Federal Communications Commission (FCC) regulates these services.

The Commission however, does take complaints against all service providers (including those providing state-to-state toll services) who “slam” a customer’s phone service, i.e., who change the service provider for a customer without the customer’s authorization.