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(Complaint rates are not calculated until year end)
|Airport Car & Boat Leasing||0||0||0||0||0||0.0|
|Bay Express Water Taxi||0||0||0||0||0||0.0|
|Casco Bay Charter, Inc.||0||0||0||0||0||0.0|
|Casco Bay Island Transit District||0||0||0||0||0||0.0|
|Chebeague Transportation Service||0||0||0||0||0||0.0|
|Eagle Tours, Inc.||0||0||0||0||0||0.0|
|Intercoastal Marine Transport||0||0||0||0||0||0.0|
|Lionel Plante Associates||0||0||0||0||0||0.0|
|Marine Taxi Service||0||0||0||0||0||0.0|
|Olde Port Mariner Fleet, Inc.||0||0||0||0||0||0.0|
|Portland Water Taxi||0||0||0||0||0||0.0|
|The Water Taxi||0||0||0||0||0||0.0|
Service: This category includes complaints about line extensions, outages, damage claims, and service delays.
Disconnect/Notice: This category includes complaints where customers were threatened with disconnection or were actually disconnected.
Billing: This category includes complaints about disputed bills and deposits, and customers who cannot pay their bills.
Miscellaneous: This category includes complaints about rates, and unauthorized charges on bills (cramming).
Complaint Rate: This category is the number of consumer complaints per 1,000 customers.