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(Complaint rates are not calculated until year end)
(includes details for local exchange carriers only)
|China Telephone Co.||7||4||1||1||1||0.0|
|Cobbosseecontee Telephone Co. (TDS)||0||0||0||0||0||0.0|
|Community Service Telephone Co. (TDS)||2||0||0||2||0||0.0|
|Hampden Telephone Co. (TDS)||3||1||0||2||0||0.0|
|Hartland & St. Albans Telephone Co. (TDS)||2||0||0||2||0||0.0|
|Island Telephone Co. (TDS)||0||0||0||0||0||0.0|
|Lincolnville Telephone Co.||2||0||0||2||0||0.0|
|Maine Telephone Co.||7||2||0||3||2||0.0|
|Northland Telephone Co. of Maine||6||2||1||3||0||0.0|
|Oxford Telephone Co.||2||0||1||1||0||0.0|
|Oxford West Telephone Co.||2||0||1||1||0||0.0|
|Pine Tree Telephone Co.||3||1||1||1||0||0.0|
|Saco River Telephone Co.||2||0||0||2||0||0.0|
|Sidney Telephone Co.||2||1||0||1||0||0.0|
|Somerset Telephone Co. (TDS)||5||0||1||4||0||0.0|
|Standish Telephone Co.||3||1||0||1||1||0.0|
|Union River Telephone Co.||0||0||0||0||0||0.0|
|Warren Telephone Co. (TDS)||0||0||0||0||0||0.0|
|West Penobscot Telephone Co. (TDS)||1||0||0||1||0||0.0|
Service: This category includes complaints about line extensions, outages, damage claims, and service delays.
Disconnect/Notice: This category includes complaints where customers were threatened with disconnection or were actually disconnected.
Billing: This category includes complaints about disputed bills and deposits, and customers who cannot pay their bills.
Miscellaneous: This category includes complaints about rates, unauthorized charges on bills (cramming), and unauthorized charges in service (slamming).
Complaint Rate: The number of consumer complaints per 1,000 customers. The complaint rate is cumulative, so is not shown for the current year.