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Consumer Complaints

Year   Utility Type

        Company

Totals Service Discon./Notice Billing Miscellaneous Complaint Rate
q2002
q Telephone
(includes details for local exchange carriers only)
China Telephone Co.  6 0 2 2 2 1.5
Cobbosseecontee Telephone Co.   2 0 0 2 0 2.0
Community Service Telephone Co.  4 0 0 3 1 0.3
Hampden Telephone Co. (TDS) 1 0 0 1 0 0.3
Hartland & St. Albans Telephone Co. (TDS) 6 0 4 1 1 1.4
Island Telephone Co. (TDS) 0 0 0 0 0 0.0
Lincolnville Telephone Co. 2 0 0 1 1 0.9
Maine Telephone Co. 9 2 5 1 1 0.7
Mid-Maine Telecom 5 2 2 1 0 0.8
Northland Telephone Co. of Maine 25 5 7 10 3 1.0
Oxford Telephone Co. 3 1 0 2 0 0.3
Oxford West Telephone Co. 0 0 0 0 0 0.0
Pine Tree Telephone Co. 4 3 0 0 1 0.6
Saco River Telephone Co. 1 0 0 1 0 0.1
Sidney Telephone Co. 0 0 0 0 0 0.0
Somerset Telephone Co. (TDS) 2 0 1 0 1 0.2
Standish Telephone Co. 6 0 4 1 1 0.7
Tidewater Telecom 7 3 2 1 1 0.6
Union River Telephone Co. 1 1 0 0 0 0.7
Unitel, Inc. 0 0 0 0 0 0.0
Verizon  473 78 221 141 33 0.9
Warren Telephone Co. (TDS) 1 0 0 0 1 0.5
West Penobscot Telephone Co. (TDS) 3 0 2 1 0 1.1