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Consumer Complaints

Year Utility Type

        Company

Totals Slamming Service Discon./Notice Billing Miscellaneous Complaint Rate
q2000
qTelephone
(includes details for local exchange carriers only)  
China Telephone Co.  2 2 0 0 0 0.5
Cobbosseecontee Telephone Co.   0 0 0 0 0 0.0
Community Service Telephone Co.  1 0 0 1 0 0.1
Hampden Telephone Co. (TDS) 1 1 0 0 0 0.3
Hartland & St. Albans Telephone Co. (TDS) 2 0 0 2 0 0.4
Island Telephone Co. (TDS) 0 0 0 0 0 0.0
Lincolnville Telephone Co. 0 0 0 0 0 0.0
Maine Telephone Co. 7 3 1 3 0 0.6
Mid-Maine Telecom 7 1 3 3 0 1.1
Northland Telephone Co. of Maine 8 2 3 3 0 0.9
Oxford Telephone Co. 0 0 0 0 0 0.0
Oxford West Telephone Co. 1 0 1 0 0 0.1
Pine Tree Telephone Co. 8 4 1 3 0 1.1
Saco River Telephone Co. 1 0 0 1 0 0.1
Sidney Telephone Co. 0 0 0 0 0 0.0
Somerset Telephone Co.(TDS) 1 0 0 1 0 0.1
Standish Telephone Co. 2 1 1 0 0 0.2
Tidewater Telecom 5 0 3 2 0 0.4
Union River Telephone Co. 0 0 0 0 0 0.0
Unitel, Inc. 2 0 1 1 0 0.4
Verizon  385 59 241 78 7 0.7
Warren Telephone Co. (TDS) 1 0 1 0 0 0.0
West Penobscot Telephone Co. (TDS) 0 0 0 0 0 0.0