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(Complaint rates are not calculated until year end)
|Bangor Hydro-Electric Co.||67||16||36||13||2||0.0|
|Central Maine Power Co.||
|Eastern Maine Electric Co-Op, Inc.||12||2||6||4||0||0.0|
|Fox Islands Electric Cooperative, Inc.||
|Isle-Au-Haut Electric Power Co.||0||0||0||0||0||0.0|
|Kennebunk Light & Power||4||0||4||0||0||0.0|
|Madison Dept. of Electric Works||6||1||5||0||0||0.0|
|Maine Public Service Co.||26||1||15||9||1||0.0|
|Matinicus Plantation Electric Co.||0||0||0||0||0||0.0|
|Monhegan Plantation Power District||0||0||0||0||0||0.0|
|Swans Island Electric Cooperative||1||1||0||0||0||0.0|
|Van Buren Light & Power District||0||0||0||0||0||0.0|
Service: This category includes complaints about line extensions, outages, damage claims, and service delays.
Disconnect/Notice: This category includes complaints where customers were threatened with disconnection or were actually disconnected.
Billing: This category includes complaints about disputed bills and deposits, and customers who cannot pay their bills.
Miscellaneous: This category includes complaints about rates.
Complaint Rate: The number of consumer complaints per 1,000 customers.