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(Complaint rates are not calculated until year end)
|Bangor Hydro-Electric Co.||85||24||47||13||1||0.8|
|Central Maine Power Co.||
|Eastern Maine Electric Co-Op, Inc.||15||1||10||3||1||1.2|
|Fox Islands Electric Cooperative, Inc.||
|Isle-Au-Haut Electric Power Co.||0||0||0||0||0||0.0|
|Kennebunk Light & Power||3||0||2||1||0||0.5|
|Madison Dept. of Electric Works||8||1||5||2||0||3.2|
|Maine Public Service Co.||31||1||20||10||0||0.9|
|Matinicus Plantation Electric Co.||0||0||0||0||0||0.0|
|Monhegan Plantation Power District||0||0||0||0||0||0.0|
|Swans Island Electric Cooperative||0||0||0||0||0||0.0|
|Van Buren Light & Power District||0||0||0||0||0||0.0|
Service: This category includes complaints about line extensions, outages, damage claims, and service delays.
Disconnect/Notice: This category includes complaints where customers were threatened with disconnection or were actually disconnected.
Billing: This category includes complaints about disputed bills and deposits, and customers who cannot pay their bills.
Miscellaneous: This category includes complaints about rates.
Complaint Rate: The number of consumer complaints per 1,000 customers.