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Consumer Complaints

Year Utility Type

      Company

Totals Service Discon./Notice Billing Miscellaneous Complaint Rate
(Complaint rates are not calculated until year end)
q2003
qElectric
Bangor Hydro-Electric Co. 85 24 47 13 1 0.8
Central Maine Power Co.

     409

48 250 110 1 0.7
Eastern Maine Electric Co-Op, Inc. 15 1 10 3 1 1.2
Fox Islands Electric Cooperative, Inc.

          0

0 0 0 0 0.0
Houlton Electric  10 1 6 3 0 1.9
Isle-Au-Haut Electric Power Co. 0 0 0 0 0 0.0
Kennebunk Light & Power 3 0 2 1 0 0.5
Madison Dept. of Electric Works 8 1 5 2 0 3.2
Maine Public Service Co. 31 1 20 10 0 0.9
Matinicus Plantation Electric Co. 0 0 0 0 0 0.0
Monhegan Plantation Power District 0 0 0 0 0 0.0
Swans Island Electric Cooperative 0 0 0 0 0 0.0
Van Buren Light & Power District 0 0 0 0 0 0.0