http://www.maine.gov/mpuc/consumer/cad/complaints/complaints

http://www.maine.gov/mpuc/consumer/cad/complaints/complaints_2007.htm

Consumer Complaints as of 12/31/07

Year		Utility Type	Totals	Service	Disconnect/ Notice	Billing	Miscellaneous
q2007
	u	Telephone*	241	74	63	98	6
	u	Electric	865	80	624	160	1
	u	Gas	58	4	27	27	0
	u	Water	129	21	82	26	0

Service: This category includes complaints about line extensions, outages, damage claims, and service delays.

Disconnect/Notice: This category includes complaints where customers were threatened with disconnection or were actually disconnected.

Billing: This category includes complaints about disputed bills and deposits, and customers who cannot pay their bills.

Miscellaneous: This category includes complaints about rates, unauthorized charges on bills (cramming), and unauthorized changes in service (slamming).

* Includes details for Incumbent Local Exchange Carriers only.