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Consumer
Complaints
| Year |
Utility
Type |
Company |
Totals |
Service |
Discon./Notice |
Billing |
Miscellaneous |
Complaint
Rate |
| q2001 |
|
|
|
|
|
|
|
|
|
qGas |
|
109 |
22 |
36 |
51 |
0 |
4.1 |
|
|
Bangor
Gas Co., LLC |
0 |
0 |
0 |
0 |
0 |
0.0 |
|
|
Maine
Natural Gas Co. |
0 |
0 |
0 |
0 |
0 |
0.0 |
|
|
Northern
Utilities, Inc. |
109 |
22 |
36 |
51 |
0 |
4.1 |
- Service:
This category includes complaints about line
extensions, outages, damage claims, and service delays.
- Disconnect/Notice:
This category includes complaints where
customers were threatened with disconnection or were actually disconnected.
- Billing:
This category includes complaints about
disputed bills and deposits, and customers who cannot pay their bills.
- Miscellaneous:
This category includes complaints about
rates.
- Complaint
Rate:
This category is
the number of consumer complaints per 1,000 customers.
