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Minutes of the April 17, 1996 meeting of the School and Library Network Advisory Board Members Present: Joanne Steneck, Phil Lindley, Linda Lord (for R. Poulin), Gary Nichols, Barry McCrum, Reginald Palmer, Bruce Larsen (for J. McCarthy), Wayne Jortner (for W. Black) Absent: Stephen Gilbert - - - - - 1. Minutes of 4/3/96 meeting approved with no changes. No old business. 2. Training Sessions Report The packet of materials distributed at the Technology Planning Workshops was passed out. 368 attended in Ellsworth, 410 attended in Portland. Presque Isle session changed to 4/30; +100 signed up so far. Reviews of training positive; people very appreciative. Ms. Steneck queried mailing materials to people who missed workshops - if it would be of benefit. NYNEX will mail packets to those with inquiries about preparing for the network connection. It was suggested another round of workshops be held in 4 to 6 months. It was also suggested that schools and libraries be required to sign a contract or statement of understanding upon connection of service. Further discussion of this matter at next meeting. 3. Pricing of Equivalent Value Services Interpretation of Commission's order should be resolved. Methodology should be developed and presented to the Board for its approval. Method needed within two weeks which will then go to the Commission for its approval. The same method will be used for costing out EVS as will be used for calculating spending toward the $4 million. Mr. Larsen stated that following discussion with the Commission staff, his interpretation of order was to cover incremental costs. $70 to $100 for 40-mile circuit; could be as low as $30 and as high as $200 per month. 98% of all locations possibly in $35 to $40 per month range. A sub-group will meet and bring something definite back to the next meeting. Mr. McCrum, Mr. Lindley, Mr. Palmer and Mr. Larsen agreed to be in this group. 4. Other Equipment Substitutions Routers being substituted for FRADs was discussed. NYNEX feels customer should pay the difference if this choice is made. Ms. Steneck's concern is if substituting is started, it goes against the intent of this program. If the prices were the same, no problem. If it is a security difference, it is worth it. Security will be major issue on network. Routers are better than FRADs in security area. Board to revisit question of routers versus FRADs and price differences. Mr. Graul from NYNEX, Mr. Jortner, Karl Beiser and Gerry Dubay to consider advantages/disadvantages, costs, question of more network requirement, security issues, timing, impact and band width optimization and report back with a recommendation at next meeting. The issue was raised of whether schools and libraries should have the additional option of taking a T-1 connection for a group of schools being networked rather than 56KP lines for each location. Another sub-group will explore this topic and report back at the next meeting. The group will include Mr. Black, Mr. McCarthy, Mr. Palmer, Ms. Steneck and Bob Roy (for NECTA). 5. Help Desk Susan Winch of the Scarborough Library discussed implementation as a NYNEX test site. An area not covered in the proposed training is support for configuration of software to work properly. She feels help desk support is more important than end user support. She endorses another tier of training concurrent with training of trainers that covers technical aspect of software. Getting applications working together very important but it does cost money. Two levels of knowledge is critical. On the table: The help desk issue and supplemental training for technical coordinators. The training cap in the Order may need to be changed to higher amount. Costs need to be firmed up so the Board knows how much of the $4 million ($20 million) will likely be spent. Mr. Larsen stated training costs could probably be doubled with no problems. Supplemental training -- how much is enough? One day? Technical site management? Training for people with some experience should be addressed. Karl Beiser, Linda Lord, Ray Poulin, Jim McCarthy and Gary Nichols will meet to redefine Karl's draft proposal (for a help desk for libraries) and present it at next meeting. This should cover help desk; additional site coordinator training; hardware installation training; and separate prices for each part of the proposal. 6. Other At next meeting, NYNEX will report on number of applications received and summary of questions asked. All computer application forms to go to NYNEX and then to Ms. Steneck at the PUC. After 5/15 computer applications will be reviewed. Ms. Steneck will present to the Board for approval of applications. It was agreed that a flow chart would be useful on how NYNEX will handle applications, including requests for alternative services. Concern expressed again that the $500,000 for computers may be inadequate based on results of Linda Lord's survey. The number of requests for computers versus upgrades is still not known but there should be some numbers by next meeting. Next meeting scheduled for May 1 at 1:00 p.m. in the Commission's Hearing Room. MEETING ADJOURNED AT 3:55 P.M.