Vocational Rehabilitation Service Delivery Project Team

Generated By: SC
Sponsor: Penny Plourde & Bud Lewis
VSM Manager:

Description: Reduce service delays by streamlining processes and applying best practices options; build mechanisms for data analysis that lead to improving services; develop standard operating procedures and guidelines.

Problem Statement: Current processes do not meet customer demand in a timely manner, many customers wait several months before receiving vocational rehabilitation services.

Boundaries:

VSM Team:
SUSAN CHESLER-DOHERTY - BRS
DOROTHY SMITH - BRS
EVERSON STINSON - BRS
SHERYL SMITH - BRS
LOUISE SIDELINGER - BRS
STEVE LAPLANTE - OFS
LAURA FEENEY - BRS
KAREN WHITE - BRS
MARY KNOWLTON - BRS
SUE CYR - TDC
AL STASULIS - OAS
ARTHUR JACOBSON - BRS
ELIZABETH COOMBS - BRS
DENISE LINSMITH - BRS
Total # of Team 14