Unemployment / Employment Security Service Collaboration Project Team

Generated By: Ee
Sponsor: Laura Boyett
VSM Manager: Mike Thomas

Description: Unemployed workers file their benefit claims by telephone through an unemployment claims center - they no longer report in person to a UI local office. To receive job search assistance or job training, they would go in person to a CareerCenter. UI is a partner in the One Stop system, but is not physically present in a CareerCenter. Unemployed workers can file a UI benefit claim by using a telephone at the CareerCenter and soon via the Internet from a PC in the CareerCenter.

Problem Statement:

Boundaries:

VSM Team:
DAWN LAMB - BUC
LINDA DOIRON - BUC
CINDY EDWARDS - BUC
JACK GINTY - BES
DALE STURTEVANT - BUC
MIKE THOMAS - BUC
Total # of Team 6