Frequently Asked Questions
What is a telephone hearing, and when is it used?
Telephone hearings allow you to participate in a hearing without the expense, time, or
possible hazard of traveling to a central hearing site.
Telephone hearings are scheduled by the Division of Administrative Hearings based on many
considerations, including the number of witnesses and documents, the length of the
hearing, the distance to a central hearing site, and the safety of the participants.
In a telephone hearing, your testimony and that of your witness is taken, under oath, by
phone. The Hearing Officer conducts the hearing in the same manner as an in-person
hearing, using the same question and answer format. You will have the same opportunity to
present your case as well as to question the other people involved. If your hearing is to take place
by telephone it will be clearly marked as a Telephone Hearing on the official Notice
of Appeals Hearing.
If you have a witness, it is recommended that a second telephone extension be available
for you to hear the testimony given by your witness.
Automated voice machines are not allowed. An open line must be dedicated for the telephone hearing.
If you are scheduled for a telephone hearing, the Hearing Officer will call you at the
number listed below your name on the Notice of Appeals Hearing. If this number is
incorrect, or if no number is listed, you must call the Division of Administrative
Hearings at least 24 hours before your hearing with a number that you can be reached at.
The Hearing Officer will call you at the time stated on the Notice of Appeals Hearing.
Please be near your telephone 15 minutes before the scheduled hearing time in order to
avoid delay. However, also be prepared for a delay in the event the Hearing Officer
has difficulty placing the call.
Important: If your hearing will be by telephone, any documents or other
similar types of evidence that you would like to present must be mailed to the Division of
Administrative Hearings in time to be distributed to the opposing party before the hearing.
