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Subscriber Satisfaction Survey

Thank you for subscribing to InforME eGovernment services. InforME is constantly looking to improve our services and the satisfaction of our customers. To assist us in this process we are requesting that you spend just a few minutes completing the following survey.

Thank you in advance for helping us to continuously improve InforME!

1. Have you used the Account Management feature on the website to access your subscriber services? Select Yes No
2. The Account Management feature is useful in helping me to (please check all that apply):
   • Review Billing Detail
   • Access my services
   • View subscriber newsletters

Please indicate your level of agreement with the following statements:

3. select 1 - strongly disagree 2 3 4 5 - strongly agree InforME eGovernment services have improved my productivity.
4. select 1 - strongly disagree 2 3 4 5 - strongly agree InforME eGovernment services have saved my company money.
5. select 1 - strongly disagree 2 3 4 5 - strongly agree eGovernment services provided by InforME are easy to use.
6. select 1 - strongly disagree 2 3 4 5 - strongly agree I would recommend InforME subscriber services to my colleagues.
7. select Frequently Sometimes Never How often do you contact InforME customer service via telephone or e-mail?
8. Select Yes No The service I receive from InforME customer service is helpful.
9. Select Yes No I read the InforME subscriber newsletter.
10. Select Yes No I find the InforME subscriber newsletter to be informative.

Optional

• Name:
• E-mail address:
• Town/City:
• Job industry/ profession: select Lawyer Banker Accountant In-House Business Person Municipal State Personal
  
• Job Title:

For more information on any of InforME's Services please contact us at survey@informe.org.

Thank you for your time in helping us to continue to make InforME better meet the needs of our customers.

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