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Home > For State Government > Website Design > Getting Started

Getting Started

To initiate a website design project with InforME, download our Website Project Workbook (Word), which includes background information and a project questionnaire. Once you've completed the project questionnaire, contact Lesley Mosher, Director of Operations and Marketing, to schedule a meeting.

Project Planning

Before we can do our work, we need you to do yours. We have expertise in designing websites, but YOU are the experts about your agency and your constituents or customers. To design an effective site, we need to know more about what your agency does, who your website will serve, and what your goals are for the site. The project questionnaire can help you organize your thoughts and begin brainstorming ideas for your new website.

Before you begin, be sure to identify your project team, especially the project leader who will organize and drive the project and communicate decisions. Building a new website can be a large undertaking, and it is important to have a designated project leader for your team. It is also important to identify the individual(s) who will ultimately be responsible for the site’s maintenance upon its completion.

Preliminary Research/ Needs Evaluation

There are many information-gathering tasks that your project team can be working on during this planning phase that will be very helpful and are best completed before InforME begins work on the project (unless you wish InforME to assist with these tasks as part of the project). If you do complete any of these tasks, please provide a copy of the notes, data, or information to your InforME team. Some suggestions for information gathering in preparation for your website design:

  • Examine your current site’s traffic statistics. Which pages and directories get the most visits? Which get the least?
  • Post an online survey on your current site and start collecting user feedback and suggestions.
  • If you have ready access to one of your key audience groups, consider surveying them or conducting a focus group to determine how a website could best meet their needs.
  • Survey (formally or informally) your “front-line” staff. The folks who answer the phones and deal with general email can be a treasure-trove of information about what kinds of frequent questions and requests your agency is receiving.
  • Gather your project team and (1) explore your current website and try to think from your typical user’s perspective, (2) visit the websites of similar agencies in other states and note what you like and don’t like. It’s okay to borrow ideas!