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Municipal Satisfaction Survey

Dear Municipal Official:

InforME is constantly looking to improve our services and the satisfaction of our customers. To assist us in this process we are requesting that you spend just a few minutes completing the following survey.

Thank you in advance for helping us to continuously improve InforME and the municipal services we offer!

1. Please indicate the InforME online services your municipality participates in or uses:
   • Rapid Renewal
   • Dog Licensing
   • Aircraft Renewal
   • Motor Vehicle Record Searches (title, registration, driver license)
   • Public Criminal Record Searches
   • Ready.Set.Gov!
   • None

Please indicate your level of agreement with the following statements:

2. select 1 - strongly disagree 2 3 4 5 - strongly agree InforME offers services that help me as a municipal government official.
3. select Not applicable 1 - strongly disagree 2 3 4 5 - strongly agree InforME helps me provide increased customer service to my citizens.
4. Select Yes No I have utilized InforME support.
5. select 1 - strongly disagree 2 3 4 5 - strongly agree InforME support (including maintenance, hosting and help desk) is responsive to my needs.
6. select 1 - strongly disagree 2 3 4 5 - strongly agree InforME services have reduced workload for my office.
7. Is there an eGovernment service that would make your business process more efficient?

For more information on any of InforME's Services please contact us at survey@informe.org.

Thank you for your time in helping us to continue to make InforME better meet the needs of our clients.

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