DHHS Child & Family Services| Bureau of Elder & Adult Services | Family Independence| Medical Services| Health

For information on:

• Reporting suspected Abuse, Neglect or Exploitation, visit
  • Adult Abuse, Neglect and Exploitation (overview)
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  • Abuse, Neglect and Exploitation In Licensed Facilities
• Guardianship and Conservatorship, visit our Questions and Answers booklet.
• Cases of Sexual Abuse of Vulnerable Adults visit Guidelines for Facilities In Cases of Sexual Abuse of Vulnerable Adults
• View the Adult Protective Act

The Bureau of Elder and Adult Services provides or arranges for services to protect incapacitated and dependent adults (age 18 and over) in danger of abuse, neglect or exploitation.

To make a report or for more information, call toll free:

Nationwide 24-hour, toll-free 1-800-624-8404

TTY (during business hours) 1-800-624-8404

TTY In-State (after hours) 1-800-963-9490

TTY Out-of-State (after hours) 207-287-3492

To report abuse, neglect or exploitation in a facility licensed by the Department of Health and Human Services, call:

Toll free Statewide 1-800-383-2441

Local/Out-of-StateTTY 207-287-9312

See next page for how to report abuse, neglect or exploitation for adults with mental retardation.

If the adult has mental retardation, the Department of Behavioral and Developmental Services Office of Advocacy can help.

To report abuse, neglect or exploitation of an adult with mental retardation call the Advocate at:

Region 1 (York & Cumberland)......... 207-822-0270

TTY...................................................... 207-828-0272

Region 2 (Central & Mid-coast)........ 207-287-2205

TTY...................................................... 207-287-1798

Region 3 (Northern & Eastern)......... 207-941-4360

TTY...................................................... 207-941-4392

For after business hour reports, call the Chief Advocate or leave a message at:

207-287-4228

TTY: 207-287-1798