Intended Audience: Department of Health and Human Services employees, foster and adoptive parents and staff of Social Service agencies providing services to clients of the Department.
CREDIT: .6 CEU's
This all day workshop follows the book Getting To Yes and a negotiation model developed through the Harvard Negotiation Project. Through presentation and activities, participants will explore underlying interests and how to reach agreements that serve both parties. The program demonstrates how to transform the process of negotiation from adversarial confrontation to mutual problem solving. This model is designed for use in situations where both parties have opportunities to negotiate.