Joyce Giguere

Intended Audience: OCFS Caseworkers Only

Credit: 6 HRS

This 6 hour core training will provide an overview of the typical duties of a Child Protective Intake Caseworker, both during normal business hours and after hours.  Caseworkers will job shadow Intake Caseworkers to be able to listen to a live call being made to the Child Protective hotline, observe a Child Protective report and/or narrative logs being entered into MACWIS, learn how to make an Out of Home Investigation (OOHI) report, a Drug Affected Baby (DAB) report, a report to the District Attorney, and learn various databases that Intake uses to gather more information about a family's composition and demographics.  Caseworkers will learn the criteria for reports to be assigned for assessment versus reports that are not assigned for assessment, and how long documentation is kept in MACWIS.  Caseworkers will also learn the importance of using special instructions and how to contact Intake when needed.