Competency Based Interviewing

Kate Carnes & Helen Wieczorek

Intended Audience: Supervisors & Managers of the Department of Health and Human Services and Social Service agencies providing services to clients of the Department

Credit: .5 CEU's

In this program participants will learn a Competency Based model of interviewing potential employees.  Covered in the program will be how to make selection decisions based on competencies, that is patterns of behavior that distinguish high performers from others.  Competency Based Interviewing focuses the conversation on past behavior, which is the best predictor of future performance; uses a set of predetermined questions to gather specific evidence of high performance; and provides information from candidates that assesses their respective suitability for the position.  Participants will define competencies, develop interview questions and conduct mock interviews.