Frequently Asked Questions

General FAQs

What is a Prescription Monitoring Program (PMP)?
A Prescription Monitoring Program (PMP; sometimes called a Prescription Drug Monitoring Program, or PDMP) is a state-run electronic database that tracks controlled prescription drugs that are dispensed to patients within the state. A PMP is a tool that prescribers, pharmacists, and other healthcare and public health professionals can use to address misuse, abuse, and diversion of prescription drugs.

Why does Maine have a PMP?
The Maine PMP was created to prevent and detect the misuse, abuse, and diversion of prescription drugs in Maine.

Which drugs does Maine’s PMP monitor?
The Maine PMP monitors all drugs in Schedules II, III, and IV, as described by the Federal Controlled Substances Act (CSA).

How does Maine’s PMP work?
Dispensers are required to submit information about dispensed controlled substances to Maine’s PMP, a secure online database, within one business day of dispensation.

Licensed medical prescribers, pharmacists, and others as authorized by law are able to access their patient’s information in the PMP before they prescribe or dispense a controlled substance. In certain circumstances, according to 22 M.R.S.  7253, prescribers and dispensers are required to check the PMP. Checking the PMP can help identify patients that may be misusing or diverting prescription drugs, or that may be at risk for overdose or harmful drug interactions.

Do other states have PMPs?
Forty-nine states (including Maine), the District of Columbia, and one U.S. territory (Guam) currently have operational PMPs. You can find more information about other states’ PMP programs on the PDMP Training and Technical Assistance Center’s website.

Who can access the Maine PMP?
Prescribers, dispensers, and their authorized delegates can access the Maine PMP.

Do prescribers or dispensers have to pay to access the ME PMP?
No. The Maine PMP is a free service of the Maine Office of Substance Abuse and Mental Health Services.

Prescribers and Other Data Requesters

I’m a prescriber, pharmacist, or authorized delegate who would like to request patient reports on the PMP. How do I register?
Prescribers, pharmacists, and their authorized delegates can find guidance on how to register for the Maine PMP AWARxE platform in the Maine PMP AWARxE User Support Manual.

Please note that accounts for most users of Maine’s old PMP system were transferred to the new PMP platform on Tuesday, December 20, 2016. These users received an e-mail notification on December 20 from the Maine Prescription Monitoring Program (PMP) with information on how to log in to their new account. If you were registered in Maine’s old PMP system but did not receive this e-mail, you can register yourself in the new platform using guidance found in the Maine PMP AWARxE User Support Manual.

I was registered as a delegate in Maine’s old PMP system. Do I need to re-register in the new system?
Yes. Delegate accounts were not transferred to Maine’s new PMP system. If you wish to be a delegate for a prescriber or pharmacist, you must register yourself on the Maine PMP AWARxE platform using guidance found in the Maine PMP AWARxE User Support Manual.

Please note that delegates will not be able to register in the PMP until the state PMP administrator has approved the account for the prescriber or pharmacist they wish to be a delegate for. In addition, delegates must know the e-mail address of the prescriber or pharmacist they want to be a delegate for in order to complete the registration process.

Can I complete part of my registration and finish it later?
It is recommended that once you start the registration process you complete it. There are three separate sections that must be completed before the user can successfully submit their registration for approval from the state PMP administrator. If you do not complete all sections, you will need to start the process over.

How can I request patient reports in Maine’s PMP?
For instructions on how to request patient reports, please view the Quick Reference Guide. For full instructions, see the Maine PMP AWARxE User Support Manual.

What morphine milligram equivalent (MME) conversion calculator is used in Maine’s PMP?
The MME conversion calculator in the PMP is from the U.S. Centers for Disease Control and Prevention (CDC) whose tables are built into the back end of Appriss.  We suggest you use the calculator embedded in Appriss.  

In Maine’s PMP, can multiple delegates be associated with a single prescriber or pharmacist, and vice versa?
Yes. Multiple delegates can be associated with a single prescriber or pharmacist, and one prescriber or pharmacist may be associated with multiple delegates.

Are there any limitations to the prescription monitoring information delegates can view in the Maine PMP?
Delegates are able to view the same patient information as the prescriber or pharmacist with whom they are associated in the PMP. However, delegates can only view their own PMP search history. They are not able to view the search history of the prescriber or pharmacist that they are a delegate for.

How do I reset my password in the PMP?

  1. Navigate to the login page at https://maine.pmpaware.net/login.
  2. Click the “Reset Password” Link (above the Password box).
  3. Enter your e-mail address and click the “Request Password Reset” button. You should receive a confirmation e-mail at the top of the page that says “A link to reset your password was sent to the e-mail address we have on file for you.”
  4. Please be sure to close all open browser windows and tabs.
  5. Follow the link in your e-mail to change your password.

Note that if the password reset link contained in the e-mail is not clicked within 20 minutes, you may receive an “Invalid or Expired Token” error and will need to request a new password reset e-mail.

I have an active license to prescribe controlled substances in Maine but I’m no longer practicing in the State. Do I need to have an account in the Maine PMP?
Yes. All actively licensed Allopathic Physicians, Osteopathic Physicians, Dentists, Physician Assistants, Podiatrists, and Advanced Practice Registered Nurses in the State of Maine must register with the Maine PMP (22 M.R.S.   7249(5)) .

I’m retired but still have an active license to prescribe controlled substances in Maine. Do I need to have an account in the Maine PMP?
Yes. All actively licensed Allopathic Physicians, Osteopathic Physicians, Dentists, Physician Assistants, Podiatrists, and Advanced Practice Registered Nurses in the State of Maine must register with the Maine PMP (22 M.R.S.   7249(5)) .

I’m no longer actively licensed to prescribe controlled substances in Maine. How do I notify the Maine PMP to delete my PMP account?
Please send an e-mail to SAMHS.PMP@maine.gov with your full name and information about your previous licensure (including board and license number). Maine PMP staff will verify your licensure status and deactivate your account after confirming that your license is no longer active.

Pharmacies and Other Data Submitters

I’m a dispenser that uploads data on dispensed controlled substances to the PMP. How can I register for Maine’s PMP?
Maine’s PMP software platform for data submission is the PMP Clearinghouse. Registration for the PMP Clearinghouse is now available for dispensers who submit data to Maine’s PMP. The Data Submission Dispenser Guide explains the process to register and transmit data to the Clearinghouse. The Clearinghouse is for data submission only. Once you register, your request will remain in a “pending approval” status until the state administrator approves your account.

If you have any questions or concerns regarding how to register as a data submitter to Maine’s PMP, please contact support directly at 1-844-4ME-4PMP (1-844-463-4767). Technical assistance is available 24 hours a day, 7 days a week, 365 days a year.

I’m a dispenser that uploads data on dispensed controlled substances to the PMP. How can I find information on submitting data to Maine’s new PMP system?
Consult the Data Submission Dispenser Guide to find information about submitting data to the PMP Clearinghouse.