Grievance Process Guide for Recipients of Mental Health Services

Grievance Process Guide

This is a guide to the Rights of Recipients of Mental Health Services Grievance Process. The purpose of this guide is to help you understand the process and to file a grievance if you believe that your rights have been violated.

In this guide you will learn:

• What a grievance is;
• What the grievance process is;
• How to file a grievance;
• How to appeal a grievance;
• How to prepare a grievance;
• Where to get help with your grievance.

The best way to protect your rights is to know what they are. At the end of this guide you will find a list of you basic rights and information about getting a copy of the Rights of Recipients of Mental Health Services (RRMHS). There is also a list of agencies you can contact for more information about your rights and the grievance process.