Quality Champions - August 2008
Sheila
Andrews – Central Supply -
Sheila runs Central Supply for the Hospital. She helps assure the unit equipment is safe by
inspecting it on a routine basis. She carefully evaluates crash carts and spill carts to assure
the equipment is in good working order. She also assures that when clients leave the Hospital
they have whatever medical equipment they may need. Sheila is a valued employee and an asset
to Riverview Psychiatric Center.
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Dr.
Kirby – Physician on UK -
Dr. Kirby is also very new to the hospital but has quickly distinguished himself as a quality
champion. He has given much needed psychiatric leadership to Upper Kennebec. He is honest,
sincere, follows through with what he promises, and has a great sense of humor. This is clear
to any who have attended UK dry rounds and heard his "Thought of the Day." He works
closely with all his clients and with staff to provide treatment, guidance, and mentoring.
He is interested in making quality clinical care his highest priority. His perseverance and
patience led to the discharge of several clients that were deemed impossible to discharge (and
who have made wonderful adjustments to the community).
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Colleen
Cutler – PSD Lower Kenn -
Colleen provides outstanding leadership on Lower Kenn while assisting the unit in achieving
a restraint free environment.
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Dr.
Wear-Finkle – Physician on LK -
Despite being in the hospital for less than a year, Dr. Wear-Finkle has already distinguished
herself as a leader in individualizing treatment for our clients, and for always incorporating
the hospital's mission and values. She has at times come in on second shift on her own time
to develop community supports that were only available at that time. This included a trip to
Oakland with a client to look at a group home. She goes out of her way to publicly acknowledge
a job well done by any member of the team. She consistently has a positive attitude and a great
sense of humor. She has initiated psychiatrists attending intershift meetings to make the 3
to 11 staff feel like more of the team and she strongly supports Community meeting. She, along
with Coleen Cutler, have given leadership to the reduction in restraint usage on Lower Kennebec.
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Tania
Gregor, Ed.D., Psychologist on LK -
Tania is a dedicated employee who consistently treats everyone with a smile and her full attention.
She has championed the work of getting the first RPC multi-sensory room in operation and continues
to train staff on the value of multi-sensory stimulation to manage distress. Dr. Gregor has
been a leader in creating new groups geared for clients coping with distressing symptoms, both
on LK and on the treatment mall. She is a champion for the clients she serves, a valuable resource
for our staff and a valued professional colleague.
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Carmen
Brault – Housekeeper -
Carmen has worked in the housekeeping department for the last 3 years. Carmen takes particular
pride in her work and can always be depended on to keep her areas clean & well-maintained.
Carmen is always aware of her environment and responds promptly to safety concerns. Carmen’s
positive attitude and willingness to go the extra mile is an asset to the Housekeeping Dept.
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Glenn
Carter - Housekeeper -
Glenn has recently taken a new position in the housekeeping department At Riverview Psychiatric
Center as a Custodial Worker II. Glenn is responsible for training other housekeeping staff
in Hospital operational needs. For the past year Glenn has been leading a class on the Treatment
Mall helping our clients learn how to play various musical instruments. Glenn strives to instill
his musical passion and skill to the clients who have been involved in his group. Glenn’s
positive attitude and willingness to do whatever is asked of him is an asset to the department
as well as the hospital.
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Bill
White - Hab Aid on Upper Kennebec -
Bill is extremely dedicated to his work, supporting clients in their recovery and helping them
clarify and achieve life goals. He goes above and beyond expected job duties, often initiating
assistance to others in need, while remaining positive at all times. He is very attentive with
his workload and organized with daily routines. Bill is always eager to learn and build his
skills as a habilitation aide. He has a passion and true talent for the work he does with our
clients. Bill is very dependable and can always be counted on to help whoever is in need.
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Sue
Vangeli, Client Educator -
Sue has been very instrumental in assisting 3 clients (2 of which are maintaining honors status)
enroll and maintain student status at University of Maine at Augusta as well as helping other
clients work on their GED and other educational pursuits. Sue co-facilitates at least 10 treatment
mall groups per session. She is very passionate about her work and strives to instill that
passion in her clients. Sue can be counted on to help in any situation.
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Holly
Clary, Social Worker, Upper Kennebec -
Holly’s dedication to her profession and the clients at Riverview is outstanding. She
weathered the storm of the original social work lay off and was one of the first two folks
hired back in recognition of her service and commitment. She is a kind soul and has a gentle
way of communicating with clients often finding ways to connect with even the most challenging
clients. She is committed to a valued life for those we serve and understands the complexities
of the community system as it relates to discharge. I believe she embodies in full what it
means to be a quality champion.
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Beverly
Mairs- MHW -
Beverly has been a devoted MHW for many years. I have NEVER heard her say NO to anything that
was asked of her. She is a kind and caring person, whom the clients and staff admire.
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Joe
Ulrich, MHW -
Joe's thoughtfulness, regards to safety and teamwork are greatly appreciated by clients and
staff. Joe has brought the recent safety issue concerning the rocks in the Kennebec yard to
staffs attention for follow-up. He has initiated fixing the bubble tube in the sensory room
and training staff and clients on the new Wii computer game. Joe's willingness to help others
in everyday situations has been instrumental in assisting clients and staff on Upper Kennebec.
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Penny
Hill – 3-11 MHW and Milieu Manager -
Penny recently promoted from 7-3 to 3-11 as a MHW III and is the milieu manager on LK second
shift. She works tirelessly encouraging clients to bathe regularly and keep their rooms clean.
She works OT every week and seldom calls in sick. She does a great job documenting levels of
support and participates regularly in Community Meetings. At times she also runs Wrap Up group
on 3-11 and has an excellent rapport with most clients.
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