Client Interests - Visitors Guidelines
Riverview Psychiatric Center supports and encourages visits to clients in order to maintain and develop supportive relationships with friends and family members. There are also guidelines for visitors that are intended to protect clients' privacy rights and safeguard the physical and emotional well-being of all clients, hospital staff and visitors.
- For visitors under the age of 18, please make prior arrangements with the treatment team to coordinate the visit.
- Clients have the right to refuse or terminate visitation from specific visitors or all visitors.
- Suitable areas for visits are provided by Riverview for privacy during visitation.
- Clients have unrestricted visitation by his or her attorney, clergy, professional service provider or advocate of the rights protection of the Maine mental health system, accompanied by a sign language interpreter, if needed, at any reasonable time.
- When a physician or licensed clinical psychologist treating a client determines, in consultation with the treatment team, that denial of access to a particular visitor or visitors is necessary for treatment or for security purposes, such a professional may, for a specific limited and reasonable period of time, deny such access.
- Visiting Hours are from 4:00 p.m. to 8:00 p.m. Monday through Friday, and 12:00 noon to 8:00 PM on weekends and holidays.
- We ask that visits not be scheduled during other times unless absolutely necessary, to preserve treatment times. Visits outside these hours are by special arrangement with the client's treatment team through the social worker or charge nurse.
- Please, no more than two visitors at one time. The client's psychiatrist or the unit charge nurse may further limit the number of visitors received at one time on a case by case basis in order to ensure the safety of all individuals involved and the security of the unit.
- When visiting Riverview, visitors are asked to please first check-in at the reception area (located at main entrance) and indicate who they intend to visit; please bring a form of positive identification (e.g. driver's license or other photo identification).
- To protect patient confidentiality, a person requesting access to a patient living area for the purposes other than visiting a client must have a Non-Visitor Access Card which is obtained from the Superintendent's Office. No photographs or names of clients may be used without written permission from the client or his/her legal representative.
For any questions related to visitation at Riverview Psychiatric Center, please contact the Continuity of Care Manager on the client's treatment team, or for more general questions, please call Riverview's main number.
Information for Visitors to Riverview
When visiting, here are some guidelines to ensure a safe, healthy visit:
Items Allowed
(Under Supervision - Rated according to level of supervision required)
1 = Constant Supervision
2 = Close Supervision (eg. w/staff)
3 = Unit Supervision (as per unit safety checks)
- 3 - CD Players w/batteries
- 2 - Shampoo and conditioner
- 2 - Baby Powder
- 1 - Disposable lighter
- 3 - Cardboard boxes
- 2 - Wrapping paper
- 2 - Tape (scotch, masking)
- 3 - Barrettes
- 3 - Tables
- 1 - Nail clippers
- 1 - Safety razors
- 3 - Radios w/batteries
- 3 - Pocketbooks with straps (outside of room)
- 1 - Glue, non-toxic only
- 2 - Needles, knitting, crochet, sewing
- 3 - Plastic bottles
- 1 - Small, compact mirror only
- 3 - CDs/tapes (audio, video cassettes)(to be signed out)
- 3 - Paper bags
- 1 - Depilatory lotions/applications
- 3 - Computers (laptop only - MD order)
- 3 - Belts (with MD order)
- 1 - Nail file
- 1 - Dental floss
- 2 - Baby lotion
- 3 - Hand-held games
- 3 - Pens & Pencils
- 1 - Camera/ Film
What is not allowed
- *Any other items deemed clinically inappropriate
- Alcohol
- Alcohol based products (including mouthwash)
- Butane lighter
- Electrical cords
- Finger nail polish
- Finger nail polish remover
- Flammable or explosive substances
- Glass
- Hair coloring agents
- Hair straightener
- Knives
- Mace/Pepper spray
- Matches
- Medications (including OTCs)
- Mirrors (except small compacts)
- Nylons
- Other corded items/clothing
- Paper clips
- Plastic boxes
- Razor blades (other then safety)
- Rope
- Scarves
- Staples
- Street drugs
- Toxic Substances
- Unidentified substances
- Wire bound notebooks and pads