Client Handbook

Other Programs

There are other activities you could do on your own, with your friends or with your families.

Examples include walking, visiting friends/family, playing cards, puzzles, going for coffee, playing pool, reading, attending a club or meeting such as AA in the community.

In addition, there are other individual or group activities offered by several staff. These activities are geared toward improving your quality of life and satisfaction.

Some of the activities are:

  • Spirituality Groups
  • Stopping Smoking
  • Literacy Training
  • Gardening Group
  • Unit Outings
  • Exercise
  • Quilting

Safety for Money and Valuables

There is a safe on every unit where you can store your money and other valuables. You can access this safe anytime Monday to Friday from 9:00 am to 4:00 pm

   Mail Delivery

Your mail is delivered to the unit daily Monday through Friday. The time of delivery depends on when mail arrives at the hospital.



There are pay phones located on each unit for more private calls and there is access to a unit phone at the Nurses station on each unit, for your calling convenience.


There are washing machines and clothes dryers on every unit for your use.


Visiting hours are between 4:00 pm and 8:00 pm, Monday through Friday and from noon to 8:00 pm on weekends and holidays. All family members are encouraged by this hospital to visit you with your permission.


Your meals will be provided at the hospital’s excellent central dinning room, beginning at:

  • Breakfast…… 7:30 am
  • Lunch………11:30 am
  • Dinner……….4:30 pm

Snacks are available on the units regularly.

Important Numbers

Riverview Reception..........624-4600

Lower Saco.........624-4631

Upper Saco.........624-4731

Lower Kennebec.........624-4606

Upper Kennebec........624-4709

Other Amenities and Services

  • Vending Machines
  • Hair Salon
  • Chapel
  • Library
  • Dental Clinic
  • Medical Services
  • Basketball court
  • Gymnasium

Additional Information:

You will have a private room in which you can have personal items. In your room is a storage area that can be locked for the safety of your items.

If you have ideas for new programs or changes to make to existing programs, feel free to approach staff about it and bring your suggestions to your Treatment Team Staff.

Finally, you are responsible for your recovery process and staff is available to work with you to help you achieve your recovery goal.


Information in this handbook adapted from materials from the following sources:

  1. Anthony, W. A., Cohen, M., Farkas, M. & Gagne, C. (2002). Psychiatric rehabilitation. Boston, MA: Center for Psychiatric Rehabilitation.
  2. Anthony, W. A., (2000). A recovery-oriented service system: Setting some system level standards. Psychiatric Rehabilitation Journal, 24(2), 159-168.
  3. East Coast Forensic Psychiatric Hospital. (2001). The Role Recovery Practitioner Handbook. Dartmouth, NH.
  4. East Coast Forensic Psychiatric Hospital. (1999). Service Implementation Planning Guide. Boston, MA: BCPR Consulting.