Statewide services

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Social Services Help

 

Program Name Phone Toll Free V/TTY V/TTY Toll Free

Emergency Services

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Abused Women's Advocacy Project
Main Office
24 hr. local helpline
795-6744
782-1785
795-4020


1-800-559-2927
   
Adult & Elderly Abuse/Neglect
Reports  24 hours
532-5047 1-800-624-8404 287-9234 1-888-720-1925
Battered Women/Domestic Violence -
Family/Violence
623-3569 1-877-890-7788    
Bread of Life Kitchen
Bread of Life Shelter
621-2541
626-3479
     
Capital Security 287-4357      
Child Abuse/Neglect Reports
24 hours
626-8620 1-800-452-1999 287-3492 1-800-963-9490
Domestic Violence
24 hour hotline
  1-800-799-7233   1-800-787-3224
Emergency Assistance and Family Crisis 624-8090 1-800-452-1926 624-8004  
Food Bank - St. Mark's Church
General Assistance - City Hall
622-2424
626-2325
     
Homeless Shelters:
626-4600 1-800-452-4668    
Maine Coalition to End Domestic Violence
National hotline
941-1194
1-800-799-7233
   
Northern New England Poison Center   1-800-222-1222   871-2879 1-800-222-1222
1-877-299-4447(ME)
Rape Crisis Hotline 626-0660 1-800-421-4325    
Red Cross - Portland Chapter
Augusta
874-1192
626-7837
  780-8905  
Runaways (Switchboard)   1-800-621-4000    
Salvation Army 623-3752      
Suicide Prevention 626-3455 1-888-568-1112 626-3614  

Assistance/Eligibility

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ASPIRE/Family Services
Caseworkers
624-4107
624-8090
1-800-442-6003
1-800-452-1926
287-6948
624-8004
 
Career Center (check local phone book) 624-5120
(Augusta)
1-800-760-1573 624-5134 1-800-633-0770
Community Action Assn. of Maine
PROP People's Reg. Opp. Program
874-1140 1-800-698-4959 874-1013  
Cub Care - Policy Division (Contact your local DHHS District office)        
Emergency Assistance -Call local DHHS office  (For a complete list call 624-4168)  
NOTE:
  Every town office has a general assistance program
624-4109 1-800-442-6003 287-6948  
Fuel Assistance/Home Energy
For a list of towns & agencies
622-4761
624-4168
1-800-542-8227
1-800-442-6003
287-6948
287-6948
 
General Assistance 624-4168 1-800-442-6003 287-6948  
Homeless families - Transitional Living Program MSHA 626-4600 1-800-452-4668   1-800-452-4603
Property tax and rent rebates 626-8475   624-9694  
Refugee Services 287-5060   287-5048  
Section 8 (Dirigo Housing) 622-9310 1-800-540-1428    
Social Security Administration 622-1451 1-800-772-1213    
Supplemental Security Income
(Call for a booklet)
622-1451 1-800-772-1213    
TANF (formerly AFDC) 624-8090 1-800-452-1926 287-6948  
TANF Checks - questions 287-3048   287-1880  
Tax forms ordering line 624-7894      
Unemployment - Benefit Claims   1-800-593-7660   1-888-457-8884
Unemployment - General Questions 287-3805     1-800-794-1110
Veteran's Administration - Togus 623-8411 1-877-421-8263 623-4961 1-800-827-1000
Benefit Info.

Child Abuse

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Abuse/Neglect Reports Only (24 hr) 626-8620 1-800-452-1999 287-3492 1-800-963-9490
Child Protective - Central Office
Augusta
626-8620
624-8088
1-800-452-1999
1-800-452-1926
287-3492
624-5551
1-800-963-9490

Child Care

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Adopted and Foster Families of Maine 827-2331 1-800-833-9786    
Catholic Charities of Maine
Big Brothers/Big Sisters
621-8520
626-3408
1-877-621-8520
1-800-564-4376
   
Kennebec Valley Com. Action 622-4761 1-800-542-8227 287-6948  
Licensing of Child Care Facilities 287-5060   287-5048  

Counseling/Mental Health/Alcohol/Drug Abuse

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AA Help line in Maine - 24 hours 774-4335 1-800-737-6237    
AIDS Program (HIV-STD) Program 287-3747      
Crisis and Counseling 626-3448 1-888-568-1112 626-3448  
Dayspring AIDS support 621-6201      
DEEP (Driver Education & Evaluation Program) 626-8600      
Office of Substance Abuse 287-2595     Maine relay 711
Office of Substance Abuse - Information & Resource 287-8900 (In Maine only) 
1-800-499-0027
  Maine relay 711
Employee Assistance - Augusta 626-0934 1-800-769-9819    
Hospice Volunteers 873-3615      
Kennebec Valley Mental Health 626-3455 1-888-322-2136 626-3614  
Maine Center for Women, Work & Community
(aka Displaced Homemakers)
621-3440 1-800-442-2092    
Maine General Medical Center 626-1000 1-877-396-9009 626-1690 1-800-457-1220
Maine Tobacco Help Line   1-800-207-1230    
Mainly Parents (aka Parents Anonymous) 842-2984 1-800-249-5506    
National Alliance for the Mentally Ill 622-5767 1-800-464-5767 622-5767 1-800-464-5767

Domestic Violence

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Abused Women's Advocacy Project
(Oxford, Franklin & Androscoggin)
795-4020 1-800-559-2927    
Battered Women's Project
(Aroostook County)
  1-800-439-2323    
Caring Unlimited (York County) 324-1802 1-800-239-7298    
Domestic Abuse Helpline for Men 683-5758 1-888-743-5754    
Family Crisis Services (Cumberland & Sagadahoc
Counties)
874-1973 1-800-537-6066    
Family Violence Project (Kennebec & Somerset) 623-3569 1-877-890-7788    
New Hope for Women (Knox, Lincoln & Waldo
Counties)
594-2128 1-800-522-3304    
Peaceful Choices (Washington County) 255-4785 1-888-604-8692    
Spruce Run (Penobscot County) 947-0496 1-800-863-9909    
The Next Step (Hancock County) 667-4606 1-800-315-5579    
Woman Care (Piscataquis County) 564-8165 1-888-564-8165    

Elder Services

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Adult Protective - Central Office 624-5335 1-800-262-2232 287-9234 1-888-720-1925
Adult & Elderly Abuse/Neglect Reports only 532-5047 24 hour hotline
1-800-624-8404
532-5047 1-800-452-1926
Alzheimer's Association 772-0115 1-800-660-2871
(24 hr. service)
   
Alzheimer's Care Center 626-1770 1-800-939-3333    
Community Option Program
(Residential Care)
287-9200 1-800-262-2232 287-9234 1-888-720-1925
Directories for hospitals, nursing homes, residential care facilities, adult day care, etc. 287-9300   287-9234 1-888-720-1925
Elderly & Adult Abuse/Neglect Reports 532-5047 24 hour hotline
1-800-624-8404
532-5047 1-800-624-8404
Funeral funds - OIAS 624-4168 1-800-442-6003 287-6948  
Hearing aid funds - BMS 287-2033   287-1828 1-800-423-4331
Home Health Care Agencies
Licensing and Certification
287-9300 1-800-621-8222
1-800-383-2441
(Nursing Home
  Complaints)
287-9312 1-888-720-1925
Insurance Information - Medicare 287-9200 1-800-262-2232 287-9234 1-888-720-1925
Legal Services for the Elderly Hotline
623-1797
1-800-750-5353 623-1797 1-800-750-5353
Long Term Care Ombudsman 621-1079 1-800-499-0229   1-800-499-0229
Low Cost Drug Program   1-866-796-2463 287-1828 1-800-423-4331
Medical Eligibility Determination 287-9200 1-800-262-2232 Maine relay 711 Maine relay 711
Office of Elder Services 287-9200 1-800-262-2232 Maine relay 711 Maine relay 711
Property Tax/Rent Refund
FAX 624-9694
626-8475
Press 2
  287-4477  
Seaton Village for the Elderly 873-0178      
Services for Elders - Aging
Senior Spectrum
Aroostook AAA
Southern Maine AAA
Eastern AAA
Seniors Plus
622-9212
764-3396
396-6500
941-2865
795-4010
1-800-639-1553
1-800-439-1789
1-800-427-7411
1-800-432-7812
1-800-427-1241
623-0809
764-3396
883-0532
941-2865
795-7232
1-800-464-8703
1-800-439-1789

1-800-432-7812
Tenant Assistant Program
MSHA
OES
626-4600
287-9200
1-800-452-4668
1-800-262-2232
Maine relay 711 1-800-452-4603
Maine relay 711

Financial/Legal

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Accounting Services, DHHS 287-2106   287-1880  
Community Services Block Grants 287-5060   287-5048  
Consumer Fraud Protection 626-8849 1-800-436-2131    
Foster Parent Checks - call Regional Office (see Regional Listing)      
Fraud Investigation (AFDC/TANF) 287-2409 1-800-442-6003 287-6948  
Fraud Investigation (Medicare/Medicaid)   1-800-447-8477   1-800-377-4950
Health Insurance for State Employees 287-6780 1-800-422-4503 287-6798 1-800-246-5400
Income Tax Division 626-8475   287-4477  
Lawyer referral & information 622-1460 1-800-860-1460    
Legal Services for the Elderly 623-1797 1-800-750-5353 623-1797 1-800-750-5353
Maine Civil Liberties Union 774-5444      
Maine State Bar Association 622-7523 1-800-475-7523    
Maine State Employees Credit Union 623-1851 1-800-540-8707 621-6040  
Medicare Patients - advocates 623-1797 1-800-750-5353    
Questions regarding TANF checks 287-3048   287-1880  
Social Security Administration
(Check local phonebook for all other areas of the state)
Augusta
622-1451
Waterville
872-2723

1-800-772-1213
   
Volunteer Lawyer's Project 774-4348 1-800-442-4293    

Health Issues/Health Engineering

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American Lung Association of ME 622-6394 1-800-499-5864    
Arthritis Foundation-Northern New England Chapter   1-800-639-6650    
Cancer - American Cancer Society 373-3700 1-800-464-3102
(in Maine)
  1-866-228-4327
Cancer Registry 287-5272   287-8015  
Children with Special Health Needs 287-5139 1-800-698-3624 287-8015 1-800-438-5514
Coordinated School Health Program 287-8016   287-8066  
Diabetes - American Diabetes Association   1-888-342-2383    
Diabetes Control Program 287-5180 1-800-273-7147 287-8015  
Disease Control 287-5301 1-800-821-5821 287-6706  
Drinking Water Program 287-2070      
Eating & Lodging Program 287-5671   287-2070  
Epidemiology 287-5301   287-6706  
Fish Consumption Advisories 287-8141 1-866-292-3474 287-8066  
Genetics, Birth Defects & Newborn Screening 287-5357 1-800-698-3624 287-8015 1-800-438-5514
Health Insurance for State Employees 287-6780 1-800-422-4503   1-800-246-5400
Heart - American Heart Association   1-800-242-8721     
Hospice Council 626-0651 1-800-438-5963    
Immunization 287-3746 1-800-867-4775   1-888-706-3876
Indoor Air Quality - Federal Residential only 287-5676 1-800-438-4318 287-5550  
Lab (Health & Environmental Lab) 287-2727      
Maine Childhood Lead Poisoning Prevention or Dept. of Environmental Protection 287-4311
287-2651
1-800-698-3624
1-800-452-1942
287-8015 1-800-438-5514
Maine Hospital Association 622-4794      
Maine Injury Prevention Program 287-9968 1-800-698-3624    
Maine Medical Association 622-3374 1-800-772-0815    
MCH Nutrition 287-5366 1-800-698-3624 287-8015 1-800-438-5514
Northern New England Poison Center 871-4720 1-800-222-1222    
Organ Donation/Transplants
Maine Transplant Program
In Maine Medical Center
Kidney Foundation - Maine
 
871-0111
871-2000
772-7270
 
1-877-339-3107
1-800-870-5230
1-800-639-7220

871-6230
 
Partnership for A Tobacco Free Maine 287-4627   287-8015  
Plumbing Permits or Local Plumbing Inspector Certification 287-5672 1-800-835-8365 287-5550  
Public Health Nursing 287-4112 1-800-698-3624 287-8015
Radiation Program
Registration of x-ray machines
 
287-5676

1-800-835-8365
 
287-5550
 
Radon Information 287-5676 1-800-232-0842 287-5550  
Red Cross (First Aid/CPR)
Blood Drive
874-1192
775-2367

1-800-482-0743
780-8905  
Septic Systems 287-5672 1-800-835-8365 287-5550  
Sexually Transmitted Diseases 287-2046   287-6706  
Shriner's Hospital   1-800-237-5055 U.S.
1-800-361-7256 Can.
   
TB Control 287-3748      
Toxicology 287-5189 1-866-292-3474 287-8066  
Water Pump Installation 287-5699   287-5550  
WIC (Woman, Infants & Children)
Augusta
State
Check local phonebook for stores that accept WIC

621-6202
287-3991

1-888-942-6333
1-800-437-9300
   

1-800-438-5514
Women & Children's Preventive Health Services   1-800-698-3624 287-8015 1-800-438-5514
Women's Community Health Services (check local phonebook)   1-800-698-3624  287-8015 1-800-438-5514

Housing/Utilities

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Fuel Assistance/Home Emergency Assistance - Local CAP Agencies 622-4761
624-4168
1-800-542-8227 287-6948  
Homeless Families - Transitional Living Program MSHA 626-4600 1-800-452-4668   1-800-452-4603
Housing/Homeless Crisis Hotline (for referrals to shelters)   1-800-438-3890    
Maine State Housing Authority 626-4600 1-800-452-4668   1-800-452-4603
Section 8 Housing 626-4600 1-800-452-4668   1-800-452-4603
Tenant Assistant Program (MSHA) 626-4600
287-9200
1-800-452-4668
1-800-262-2232
 
287-9229
 
1-888-720-1925
Weatherization - Augusta - MSHA 626-4600 1-800-452-4668   1-800-452-4603

Licensing

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Child Care Facilities - Community Services Center 287-5060   287-5048  
Eating & Lodging Program (Restaurants, hotels, campgrounds, mass gatherings) 287-5671 1-800-835-8365 287-5550  
Handicap License Plates 624-9000
x52147
  624-9105  
Home Health Care Agencies -
Licensing & Certification, questions & complaints
287-9300 1-800-621-8222 287-9312  
License to sell tobacco products 287-5671 1-800-835-8365 287-5550  
Licensing Board - Dept. of Professional & Financial Regulation 624-8603   624-8563  
Liquor Licensing - Enforcement/Public Safety 624-8745      
Motor Vehicles - main number
License renewals
Handicap plates
Driver records
Title
624-9000
x52114
x52147
x52116
x52138
  624-9105  
Traffic Division, inspection stickers 624-8724   623-3536  
Plumbing Permits or Local Plumbing Inspector Certification 287-5672 1-800-835-8365 287-5550  
Radiation Program, Registration of x-ray machines 287-5676 1-800-232-0842 287-5550  

MaineCare/Medical

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Medicare/Medicaid fraud investigation   1-800-447-8477   1-800-377-4950

Miscellaneous

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ALPHA I 767-2189
(Voice + TTY)
1-800-640-7200 767-2189 1-800-640-7200
Archives (Maine State) 287-5795      
Better Business Bureau 878-2715 1-800-422-2811    
Bureau of Alcoholic Beverages & Lottery 287-3721 1-800-452-8777 287-6791  
Business Answers 624-9818 1-800-872-3838
(ME)
1-800-541-5872
(USA)
  1-800-541-5872
Capitol Security - 287-HELP 287-4357      
Career Center/Div. of Voc. Rehab. 624-5120 1-800-760-1573 624-5134 1-800-633-0770
Child Support Enforcement
Central Office
Check Payment Status
Case Review Unit
New Hire Reporting for Child
Support Enforcement

287-2886
624-7830
287-3110
287-2886


1-800-371-7179
1-800-371-3101
1-800-437-9611
Voice Response
1-800-845-5808

287-6948


287-6882

1-800-442-6003
Child Welfare Training Institute 626-5200   626-5282  
Community Action Association of Maine (PROP) 874-1140      
Computers - Technology Services 287-3864  

Maine relay 711

 
Consumer Credit Regulation / Protection,
Dept. of Prof. & Fin.
Regulation Products default
624-8527

626-8849
1-800-332-8529 624-8563  
Consumer fraud protection 626-8849 1-800-436-2131    
Data & Research (Vital Statistics, Census info.) 287-5500   287-2070  
DEEP (Driver Education & Evaluation Program) 287-6400      
Developmental Disabilities Council 287-4213 1-800-244-3990   1-800-244-3990
Economic & Community Dev. - "The Guide for
Doing Business in Maine" = $4.
624-9800
624-9818
1-800-872-3838 287-2656  
Emergency Medical Services - Public Safety 287-3953   287-3659  
Employee Relations, Bureau of 287-4447      
Food & Drug Administration 622-8268      
Foster Parent Checks - need to call the Regional
Office for questions
(See Regional
listing)
 

Maine relay 711

 
Governor's Office 287-3531   287-6548  
Human Resources (statewide personnel) 624-7761  
287-4537  
Human Rights Commission 624-6050   624-6064  
Immigration & Naturalization (US Dept. of Justice)
Help line
  1-800-375-5283    
Income Tax Division 626-8475   287-4477  
Internal Revenue Service - Info. 622-1508 1-800-829-1040    
Literacy Volunteers 626-3440      
Maine Job Service (Workforce Development Center) 624-5120 1-800-760-1573> 624-5134 1-800-633-0770
Maine State Employees Credit Union 623-1851 1-800-540-8707 621-6040  
Maine State Library 287-5600 1-800-762-7106    
Maine State Retirement System 512-3100 1-800-451-9800 512-3102  
Mothers Against Drunk Driving   1-800-438-6233    
Motor Vehicle (see licensing)        
Office of Substance Abuse
Info. & Resource
287-2595
287-8900

1-800-499-0027
287-4475 1-800-215-7604
Organ donation (Kidney Fund) 772-7270 1-800-639-7220    
OSHA (Dept. of Labor) 626-9160 1-800-321-6742    
Pine Tree Society for Handicapped Children &
Adults
443-3341   443-3341  
Prior authorization (prior approval for certain Medicaid Services) 287-2033   287-1828 1-800-423-4331
Property Tax Rebate 626-8475 #2   287-4477  
Rehabilitation 624-5120 1-800-760-1573> 624-5134 1-800-633-0770
Respite Care - Bureau of Children W/Special Needs 626-7598 1-800-894-6264    
Secretary of State 626-8400   624-9105  
Services for the Blind 624-5191 1-800-760-1573    
Special Education 624-6650   624-6800  
State Government Information 624-9494   624-8853  
Unemployment Compensation 624-7560      
Waste Management (Recycling) 287-9074 1-800-662-4545    
Women's Community Health Services of So. Portland 773-7247 1-800-666-7247    

Parenting/Prenatal Care

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Adoption (DHHS) 287-5060   287-5048  
Behavioral Health
Central Office

287-7130

1-800-866-1814
287-2000
287-8126
 
Division of Community and Family Health (previously called Maternal & Child Health) 287-3311 1-800-698-3624
x5139
287-8015 1-800-438-5514
Family Planning Clinics
Augusta
Waterville

626-3426
859-1638
1-877-326-2345    
Mainly Parents (aka Parents Anonymous of Maine) 842-2984 1-800-249-5506